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Product & services pricing
4.44/5
Chance of future purchase:
4.60/5
Shipping & packaging:
4.35/5
Customer service:
4.41/5
Return/Replacement policy:
4.59/5

Verified
5/5

2023-05-04

5 Stars Up Front

"This was my first time ordering from this company. The website was user friendly. The ordering process was easy. And the shipping options were very convenient. The price was a little higher than the competitors for the Samsung washer drain hose, but the option to get it delivered next day was worth paying extra. I will follow up once delivery is made and package is examined. Thanks!"

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Verified
5/5

2023-05-04

Refrigerator part

"Easy to order. Easy to find online. "

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Verified
5/5

2023-05-03

Easy Ordering

"Part was easy to order and available. Check out was easy with many shipping options. "

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1/5

2023-05-02

STAY FAR AWAY FROM PARTS DR INC!

"I wish I could give negative stars! This is the worst company I have ever dealt with. They send defective parts and then claim since they were "installed" they can't credit you back your money for the defective part (after you shipped it back to them). How would you know it was defective if you don't try it? They will tell you they have a return policy, but when you return the item, following the instructions that the company sends you, they make excuses on why they won't refund your money after they receive the part back. (Check many of the REAL reviews and you will find there are SO many complaints about this). Their only response is that they can ship you back your part, but you will have to pay the shipping. Save yourself the trouble and headache and stay FAR AWAY from this company!"

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Verified
4/5

2023-05-01

PARTS ARE HARD TO FIND

"A LITTLE TOUGH FINDING EXACTLY WHAT I WANTED BUT FOUND WHAT I THINK IS THE RIGHT PARTS. WILL KNOW WHEN THEY ARRIVE. VIDEOS WERE REALLY GOOD."


Verified
5/5

2023-04-30

Only place

"This is the only place that has the part I was looking for! Thank you!!"

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Verified
5/5

2023-04-29

Great resource

"Needed a part for an old dishwasher and was not sure of model number. Expert was able to guide me and found the part I needed. Worth the $5"

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Verified
5/5

2023-04-29

Kenmore Dishwasher Upper rack adjuster

"OEM part far less expensive than Sears Direct, simple to find and order"

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Verified
5/5

2023-04-28

Easy

"Found part, compared price, checked out"

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Verified
5/5

2023-04-27

Easy ordering

"Great response team. Easy ordering."

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Verified
5/5

2023-04-27

very easy to order.

"Site is designed for ease of use"

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Verified
5/5

2023-04-26

Easy to Find

"Easy to find model number and the associated part. In stock, reasonable shipping costs."

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Verified
5/5

2023-04-25

Easy Ordering for Replacement Part

"Excellent with ordering from Parts Dr. It was easy to find the part and there were even some helpful videos on how to replace the part. The ordering process was simple and efficient. I highly recommend Parts Dr."

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Verified
5/5

2023-04-25

Parts

"Easy to find my part and place an order"

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Verified
5/5

2023-04-25

Review of Austin

"It was so easy I couldn't believe it. Austin was great."

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