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Product & services pricing
4.43/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.34/5
Customer service:
4.39/5
Return/Replacement policy:
4.57/5

1/5

2022-11-07

Horrible!

"I bought a control display for my Bosch microwave, suggested by Parts Dr that it was compatible with the model I have. I opened the box, tried to install the part and it didn't work. I didn't even take off the plastic slip from it. I reached out the company, but they refused to take it back. The customer service representative told me "We will not be able to sell this part again and it's your problem that it didn't fit. You should have called a technician and ask for professional advice. You can just resell it". What type of customer service is this? First, they tell you our parts are compatible, just spend money and then they don't care. It's just ridiculous! I literally wasted $400! Will never buy from this place again. "

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Verified
5/5

2022-11-06

Good

"Good and fast service all the time"

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Verified
5/5

2022-11-04

Fast & Easy

"Fast & Easy parts look up with live chat available"


1/5

2022-11-03

Untrustworthy

"We recently purchased an inlet valve and mother board for our washer. They can in separate boxes. We owned the inlet valve box, installed it and the washer worked. We opened the motherboard box to place the return label inside. They told us they could not refund us because the motherboard terminals showed use of installation. Unless they sent us a used part claiming g it was new, this could not be possible. Not trustworthy and certainly other options available. Very disappointed! "

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5/5

2022-11-02

Excellent!

"Easy to use site, good price, choice of service!"

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3/5

2022-11-01

It’s 2022

"All credit cards charge about the same processing fees these days. You can start to take American Express now."

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1/5

2022-11-01

Just read BBB complaints

"You are probably going to save a few bucks by buying from there. If everything goes okay and the part works, yes, you will save. But if something goes wrong, then you are out of luck.

I bought fridge gasket from them and it ripped apart only in 3 months. They did not help with it at all. Then I read BBB reviews. OMG! They don't even accept unopened, shrink wrapped items!

I lost $125 because of them. If you still insist on buying from them, please, just spend 5 minutes and read their BBB reviews!
"

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Verified
5/5

2022-10-31

Hard to find part for my stove

"My part was in stock and it was an easy transaction!"

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Verified
5/5

2022-10-30

Easy Peasy

"Ordering was super fast. Typed in model # of microwave and results gave me the LED under mount bulb that I needed. We shall see how long shipping takes and if everything works once I receive it. "

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5/5

2022-10-29

Good Experience

"Overall a good experience so far, website was easy to navigate, really appreciated the informative video, and price was considerably reasonable compared to other options. We’ll see how shipping goes and the product when it arrives, I anticipate having a good experience."

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5/5

2022-10-28

Nice

"Web site is very easy to use. Very nice prices"

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2/5

2022-10-25

Does not accept American Express.

"Ordering was easy enough, but doesn’t accept American Express!"

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5/5

2022-10-25

Easy web site and 1/2 the price.

"Ordering parts for my Whirlpool refrigerator on a couple of other sites. 4 parts were going to cost almost $400. Ordering from here is only going to cost about $200. Having some rental property, this amount of savings will add up quickly!"

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5/5

2022-10-24

Quick Easy and afordable

"Good experience. It directed me quickly to the part I needed, and check-out was quick and easy."

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Verified
5/5

2022-10-24

touchpad control panel

"Due to the nature of online shopping for sensitive electronics all relative part numbers must match the components. For me this can often be difficult. The two separate chat techs. i worked with were extremely helpful and patient with me to get the right parts.
Thats a huge help
"

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