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Product & services pricing
4.44/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.33/5
Customer service:
4.39/5
Return/Replacement policy:
4.57/5

Verified
5/5

2022-08-30

Appliance parts

"Web site easy to use also fast"

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Overall customer service

Verified
5/5

2022-08-30

helped alot with what i needed

"helped alot with what i needed"

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Verified
5/5

2022-08-30

Is great customer service

"They answered all my questions and helped me find the part I needed"

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Verified
5/5

2022-08-29

Good Buy

"Easy and done. Just what I ordered "


Verified
1/5

2022-08-29

CRAP PARTS and CRAP SERVICE

"We bought a refridgerator glass self that holds the fruit drawer from PartsDr. The part totally broke within 5 days! We barely had any weight on the part. We also purchased the 'Extend' Warranty for 1 year. PartsDr's Customer Service refused to honor their own 30 day parts guarantee, stating we had to deal with 'Extend'(which is a totally separate company). We called 'Extend' and they would not honor their garantee stating; "well, this is "extended" warranty so if the refrigerator was more than a year old we would cover it but its newer than that so sorry you are out-of-luck." Stay away from these people!"

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Verified
5/5

2022-08-29

Quick and easy!

"I was happy to be able to confirm that the part that I ordered would fit the model number for my refrigerator! That made my purchase so much easier knowing that once I receive the part, I can install and not have to go through the hassle of returning the part and ordering another!"

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Verified
4/5

2022-08-29

Good data

"Although I had to go to a different site to get a video in installation, everythis else was there. "

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Verified
5/5

2022-08-29

Awesome

"Found the part - waiting for it to come in-"

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Verified
5/5

2022-08-27

Samsung Oven Digital Display Card

"Easy, simple, friendly website to find parts"

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Verified
5/5

2022-08-26

Easy order

"I have an older gas range, and they had every part I needed! What more can I ask?"

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Verified
4/5

2022-08-26

I think I found the part for a Samsung fridge I needed

"I searched for the part I needed for my Samsung fridge and found the part needed only it was in a different color and the last letter of the part number was different. All other aspects of the part are identical.
I would have rated 5 stars if there was a cross reference feature on the site for part function regardless of the color of the part.
I will update this review as needed once the part arrives.
"

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Verified
5/5

2022-08-26

FAST shipping

"Passage arrived the next day using standard shipping!"


Verified
5/5

2022-08-25

Dryer fix

"Was able to determine and find what I needed "


Verified
5/5

2022-08-24

Super easy

"First time using this site it was super easy everything from finding the rite part to receiving the rite part"

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Verified
4/5

2022-08-24

Had the parts I needed, good price

"Have used company before, always has the parts I need at a good price."

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