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Product & services pricing
4.44/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.33/5
Customer service:
4.39/5
Return/Replacement policy:
4.57/5

Verified
5/5

2022-08-23

Great company and helpful website

"Wide selection of parts and very competitive pricing. I really like the clear pictures and descriptions."

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Verified
5/5

2022-08-22

Part got here in 1 day and looks to be in great shape

"Quick and easy. Ordered it and received it 2 days earlier than expected
"

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Verified
5/5

2022-08-21

First Timer

"First time using site. Was easy to use and easy check out."

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Verified
5/5

2022-08-20

Great

"I’ll recommend you to everyone for appliance parts"


Verified
5/5

2022-08-20

Freezer door seal

"They were quick to get the part delivered and it fit perfect. It's been 3 months and after checking it last night it's still working great. When I first put it on and shut the door I had to make sure the seal was setting straight and had no waves. A couple days later I checked the seal by opening and closing the door and it worked perfect."

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1/5

2022-08-19

Terrible customer service

"I ordered a part from Part Dr and they never told me the order did not ship. When I reached out to see the status of my order, they informed me that the part was damaged therefore they didn’t ship it out. I asked them to ship out immediately and refund my shipping (as I had paid for expedited shipping). They refused to refund my shipping and instead cancelled my order. Rude customer service, horrible company, would not recommend this company at all! Will continue to make sure this company is blasted on social media so people are aware of their unscrupulous practices. "

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Verified
5/5

2022-08-19

Washing machine inner tub

"Great communications and customer service
"

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Verified
5/5

2022-08-18

Quick easy search and checkout.

"Quick easy search and checkout experience!"

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Verified
5/5

2022-08-16

Thanks for your help

"Finally found the hard to find part for our dishwasher!"


Verified
5/5

2022-08-16

Great experience (so far!)

"Website was very easy to use. Parts Dr had a part that seemed to be backorder everywhere else. I called before placing the order to confirm warranty and that the part was in inventory. Connected with Bo almost immediately - he was very knowledgeable and friendly. So far a fantastic experience. Thank you, Parts Dr!"

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Verified
5/5

2022-08-16

Easy site to use

"Finding the right parts on Partsdr.com is easy once you enter your model number. The site is well organized and the part images are well thought out to make it easy to visually confirm that what you are ordering matches the part you need to replace. This is super helpful for DIYers like myself.

This is my second visit to Partsdr.com, after my purchase of a replacement control board for a Maytag dishwasher went smoothly last year. So great to have a parts supplier that always seems to have the right part in stock, with an easy-to-use web site.
"

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Verified
5/5

2022-08-15

Great job parts fast and easy to find

"Ordered parts were shipped same day and delivered on as needed. "

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Verified
5/5

2022-08-14

Easy to navigate

"Very quick and easy to find the parts I needed."

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Verified
5/5

2022-08-13

Frigidaire Ice Bucket Assembly

"Easy to find the part, pricing is good!"

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Verified
5/5

2022-08-13

Easy and fast

"Easy parts search. Quick checkout."

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