"The site uses html placeholders as labels. This creates usability and accessibility (ADA/WCAG) barriers. Here's a good article for reference:
https://www.nngroup.com/articles/form-design-placeholders/#:~:text=Labels%20and%20Placeholders,required%20for%20a%20particular%20field."
"Good online parts support. Glad to have found a part for a discontinued product and had a very competitive price."
"It was easy and quick great job"
"I went on partsdr.com and searched for a stove-top burner
element since mine became defective. After a few minutes, I
found a listing with a picture of the exact burner I needed. The model
number and image matched mine at home. I placed the order
and even purchased the extra insurance. Fast forward, and the
item arrived. It did NOT look anything like I ordered. Different
part number, design, and look. I contacted the company and
spoke with a "Chris." He told me the product was updated and
would not accept a return unless I paid for shipping and a
restocking fee. This is a classic bait and switch. I ordered the part I
needed and was sent something else.
"
"I have been looking for this part for 2 days and when I came to your site I found it within a minute. "
"Great price, great selection, easy to deal with. Satisfied with my last order"
"Easy to use site. Found the parts I needed. Viewed the 'how-to' videos and I'm good to go. Thanks!"
"Easy ordering hopefully it will be delivered "
"Menus and pictures are super helpful easy to find the correct part"
"Wouldn’t be better after I received my part to do this review?"
"It is always very difficult to determine if the parts you are ordering will fit your appliance. Parts Dr is very straightforward, very easy to use. Just enter your model number and the site tells you if the part you are ordering will fit.
The only thing that would make it better is if they linked to the OEM diagram. I was ordering replacement knobs for a kitchen range, there are 4 of one part number and 1 of the other part number. Even with the photographs, I had a difficult time trying to determine which knob was which.
"
"I found a replacement part number for mine and yall seem to have it in stock so I ordered one "
"Site easy to use with confirmation that does your part fit. Excellent shipping times "
"I ordered this same part a month ago and was sent the wrong item. Having to order it again. "
"Had a hard time finding at a reasonable price you was the closest to what I wanted to pay. But your shipping is at a little higher."