"Easy to use and quality parts delivered on time."
"Please work with your credit card processor to accept amex. Many processor's now charge the same rate for all cards. No amex was a pain for me and makes me less likely to return. "
"Easy, just the way I like it."
"Easy to order and reorder. "
"The pictures on the website allowed me to make certain the part I was ordering would 20+ year old oven. The price for the part was reasonable and even though I selected standard delivery, the part showed up in only 2 days! I would gladly do business with Parts Dr again and recommend them highly!"
"Entered model number and confirmed fit. Great process!"
"Easy to find the part I needed."
"I ordered a door assembly for my Samsung microwave off of your website. There was no picture of any of the items available. The description said door assembly and not the inside great that I received. Spent $74 on it and tried to mail it back to you but that cost $70 so you guys really screwed me I will never ever order from your sorry **** company again"
"went better than I thought"
"This company sent me the wrong part initially. When I contacted them to ask for a replacement to be sent, they accused me of ordering the incorrect part. I would have not ordered the incorrect part because my dishwasher model number did not appear on their website. I either called or used the chat option to obtain the part number from them. Bottom line, they were not responsible for their mistake and placed the responsibility of the return on me. I attempted to speak to a manager at the company and never received a response back. When I called, I was greeted by a super rude man (Sam or Scott) was his name I believe. Just not the way you treat a customer. "
"Nice customer service too. "
"Quick and easy to find and use"
"This week, I needed a gear case assembly (normally an expensive part) to repair my 5=year=old Maytag washer. PartsDr had the genuine Whirlpool part for half the price some companies were selling it for. They shipped it the same day I ordered it, and it was delivered to my porch about 16 hours after the order was placed -- and that was with the standard $9.99 shipping. (I live only about 35 miles from their warehouse, so most shipments will take a little longer, of course.) Fastest I've ever received anything ordered online. Thank you, PartsDr folks!"
"Finding and Ordering parts ver easy. Would like to see more of a plain language description of dimensions, specifications etc. like 30” x 12” made to fit model Bosch HBC84 wall ovens, etc. Not sure how to interpret graph paper representation."
"Love this place! I’ve now bought four of my appliance parts from this website and we love it!! Thanks guys for the help, price is little high but for great quality part. Fours year after replacement for my dryer and still working. "