"Ths website is fantastic and makes finding needed parts easy.
The prices are great and the order is processed and shipped fast fast fast!
Thanks Folks!"
"what i love is the site is very easy to use and sale many brands"
"prompt on helping us with the parts we need for our customers in a timely manner.
"
"Great experience. Quick delivery"
"Easy to follow parts diagram and instructions to order. Parts arrived quickly."
"I order a part late Thursday and was going to get ship Friday will it Tuesday and it got ship today. When I order something I need my parts. "
"Quick ship! Easy to find the parts I needed on your site. I’ll be back!"
"Ordered parts off the diagram, when they arrived I could tell they were not correct. I called PartsTree, they said the parts that were delivered were according to the diagram, I could call the manufacturer if I wanted. He offered to refund my money if I returned the parts. Instead I just went to a local hardware store and bought parts for a workaround. First bad experience with PartsTree. I have used them successfully many times in the past. UPDATE- Partstree reached out to me, asked me some questions about the parts and not only refunded the full amount of my purchase but also changed the part number on the diagram for future orders. Retailers of the world take note. This is what customer service looks like! "
"I received the parts quickly which was great because I needed to mow."
"The associate helped me select the correct. I received the part within a week of ordering."
"I’m very happy with this purchase because it was very well done !!"
"Great parts diagram blowups for every mower and engine I’ve needed parts for! Better/cheaper shipping options and easily 5 star. Very helpful!"
"After doing a considerable amount of research for the part that I purchased on PartsTree, I realized I made the right choice. It was the right part for a reasonable price. I am not a big fan!"
"I ordered the wrong part the first time. They very quickly gave me a refund when I returned the wrong part and helped me to get the correct part. "
"I broke the spool cap to my Troy Bilt weed wacker. I could not find it in any big box store, Lowes, Ace, Home Depot...etc. Expensive shipping for what it was and the part came at longest estimated time, about a week. Worth the wait, part fit, did some yardwork."
"Parts Tree is our company's go-to for parts. They ship quickly and our orders have always been correct. I love their customer service department's willingness to reach out if they don't have a part on hand. They actually call me to let me know they don't have it, but they always are ready with a solution. I highly recommend Parts Tree for their outstanding service!"
A rep from PartsTree.com, PartsTree_LH, has responded:
“Thank you for taking the time to give us feedback regarding your purchasing experience with us. We are sorry to hear that there was an issue with your order. I do see that there was an hold up that caused a delay on the order going out. It looks like you spoke with an agent and shipping on the order was refunded. I monitored your tracking over the past couple of days and see the order was delivered on Saturday. We apologize for any inconvenience this delay may have caused you. Should you have any questions or concerns on future orders, please feel free to reach out to our Order Support team. They are eager to assist in resolving any issues that arise. ”