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Product & services pricing
4.30/5
Chance of future purchase:
4.46/5
Shipping & packaging:
4.53/5
Customer service:
4.26/5
Return/Replacement policy:
4.51/5
Featured Review


Verified
5/5

2024-04-12

Very happy

"Part was here fast and exactly what I needed"

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Verified
5/5

2024-04-12

I was very happy to find a “local source”!

"Very satisfied, would like to receive emails of products.
****@****
Believe me, i will need more of your offerings.
Thanks!
Tim white
Niederwald, texas
"

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Verified
5/5

2024-04-11

Honda tiller parts.

"Found what I needed on your site. Ordered, received. Fixed. All as predicted.
Address shipping costs- maybe free if over ****.**** amount or free period.
"

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Verified
4/5

2024-04-07

1st class for sure

"Website, products, diagrams and price combinations are impressive…"

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Verified
5/5

2024-04-06

Service

"I have been buying from Parts Tree for a few years and always get quality parts and service. And their always willing to help me find the right parts."

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Verified
5/5

2024-04-05

Got what I ordered and sooner than I thought.

"I was pleased to see that I got what I ordered. The process was quick to find and easy to order. Got the parts before I expected."

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Verified
5/5

2024-04-05

Briggs & Stratton Carburetor-2006 Snapper 11.5HP I/C OHV.

"Customer Service Ladies Alyssa & Stefanie Helped Me Find The Correct Carburetor for My Snapper Rear Engine Rider Briggs & Stratton 11.5 HP I/C OHV 2006 Model. It Took a Couple of Days For Me To Get The Engine Number Which They Said They Needed To Make Sure I Got The Correct Carb. With Some Scrubbing & Brushing I Finally Found The Engine Number They Needed! They Told Me To Check 3 Places on The Engine for This Number. Ordered The Correct Carb & Got It a Week Later! Thanks For Your Help Ladies!"

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Verified
5/5

2024-04-05

Exactly as I ordered!

"Great quality. Exactly as ordered!"

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Verified
5/5

2024-04-05

Great folks to do biz with

"Had the part I needed in stock at a decent price and fast shipping. Can’t ask for more than that."


Verified
5/5

2024-04-05

1exact parts

"Accurate and easy to read diagrams. Right parts first time. Fast shipping. Will be return customer in the future"

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Verified
5/5

2024-04-05

Replaced drive components

"I have a Husqvarna HU725AWD push mower that isn’t sold anywhere now, so it’s nice to extend it’s life span with replacement parts. It’s also nice to set in my easy chair and order the parts I need."

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Verified
1/5

2024-03-29

Timeline

"Ordered a very simple part 1 week ago and it has still not been shipped to me yet partstree definitely took payment which was anything but cheap rite away but here we are 1 week later and still no notice that it’s been shipped to me and its not a complicated part either"

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Rep reply posted 2024-04-02
A rep from PartsTree.com, PartsTree_LH, has responded:

“We greatly appreciate our customers taking the time to give us their feedback. Unfortunately, not all of the parts on your order were in stock at the time of your purchase. Both our website and the confirmation email reflected a delay on this order. However, it does appear that the parts arrived quickly and did ship out within the timeframe quoted. This order is currently in transit to you and your shipping and tracking email was sent on 3/29. I re-sent the tracking information earlier this morning as well. I will also monitor this order and notify you of any further delays.

It is at the time that orders ship, that the funds are captured. Anything prior to that is a pre-authorization hold, verifying funds are available at the time the purchase is made. This is not an actual charge and no money was removed from your account when the order was placed.

Your comments are always welcome and help us to develop our employees and the company. ”


Verified
5/5

2024-04-01

Tim was wonderful took time to research all the parts I need for my Toro zero turn mower. Also explained how to install. Will recomend to ao

"Wonderful Tim helped me so much "

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Verified
5/5

2024-04-01

Chainsaw parts

"Great experience and timely delivery "

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Verified
5/5

2024-03-31

Good Availability and Good Turnaround Time

"I was able to cross reference the parts with both the original manufacturer listings and diagrams and pictures available on the Parts Tree website. We live one county over from the fulfillment center and generally receive our order within a day or so. This still requires the items to be in stock and be packaged and submitted to the shipper in a timely manner. This has been our experience with Parts Tree on the most recent items and our previous orders as well. My brother-in-law maintains and repairs various types of equipment for individuals in our area. Parts Tree has become one of his primary go to places for maintenance and repair parts for mowers, trimmers, and chainsaws. "

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