ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.30/5
Chance of future purchase:
4.46/5
Shipping & packaging:
4.53/5
Customer service:
4.26/5
Return/Replacement policy:
4.51/5
Featured Review


Verified
5/5

2024-08-17

Salesperson understood.

"Needed a part that was broken. Didn’t know if it was too or bottom. Just knew it had a broken off “****”. The man looked on his screen and sent me the correct part.
I assembled my machine and it is working again.
Thanks
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-08-17

Lawnmower part

"The part I received was exactly what I ordered and it fit just fine."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-08-17

Great service

"No problems getting online order delivered and in a timely fashion "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-08-17

Great Service

"Everything g was handled in a timely and acceptable manner. I highly recommend them"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-08-17

Happy Calper

"I went to HD for my parts but couldn’t tell by the packaging if they were right or not. I found what I needed using Parts Tree. It was a great experience. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-08-17

Accurate exact fit and timing

"Parts arrived in a timely manner as well the parts fitted accurately. My mower was running quickly after adapting the parts they’re proper positions. Would order additional repair parts such as spindles for the same machine. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-08-16

Quick delivery

"It took me about an hour to find this company that had the part I needed to repair my Craftman’s edger. Other companies were too expensive or did not have my part. Also delivery was timely and the part was packed properly. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-08-16

"Fast shipping. Happy with product quality."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-08-16

Quick

"Some small parts for a snowblower was all I needed. They were in stock and shipped quickly. And, at the best price I could find in the web."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-08-16

Good selection

"Good selection. Accurate "


Verified
5/5

2024-07-24

Easy, helpful service

"Customer service is easy to talk to and quite friendly, I am a professional installer and they make my life far easier. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-07-11

Very smooth order process

"No issues, everything went great"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-07-08

Carb for pressure washer

"Easy to order, price was very reasonable!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-07-07

Discontinued parts.

"Customer service was great. They gave their all trying to get us the parts we needed. I gave this a 4 star only because customer service was great. The manufacturer get a 0 star because the parts I ordered for my Dixon Zero Turn mower are obsolete. I don't understand why it is that when one company buys another out, they can't keep making parts for it. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2024-07-07

Mower charger

"Found part needed from mower diagram on site, click on part, order placed- great experience!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process