"Ths website is fantastic and makes finding needed parts easy.
The prices are great and the order is processed and shipped fast fast fast!
Thanks Folks!"
"Used the schematic to find the part numbers and placed the order. Very easy to order and received my parts shipment in a few days. Was very happy with the way you can look up the schematics in order to find part numbers. Quick, easy, done. Will definitely be my first stop for most parts. Thanks! "
"Found some of the items I was looking for, but they weren't necessarily "as advertised". One of the screws I needed was a set of four, according to the diagram; however, when the order arrived it was a single screw for a price of $4. I went to Home Depot and found a similar screw for $1.25 for four. I used small flat washers to makeup for the smaller head and they worked perfectly."
"I have been buying lawn mower parts from Parts Tree for a long time. They have the best service people that will help you every way possible."
"The parts we readily available and the cost was much cheaper than the retail stores. Very satisfying experience. "
"Had trouble finding parts for my OLD Snapper 21” walk behind mower. Found Parts Tree online and they had all parts that I needed. Great schematic drawings to aid in ordering the “correct” part. Ended up not needing all the parts that I had ordered. Return process was super easy and really quick with my refund. HIGHLY RECOMEND!!!"
"Easy parts look up, easy order and fast shipping.
I love this site. "
"When I order from parts tree . I also get the part in a timely manner . Being a small engine repairman, getting parts quick helps get the tool back to my customers quick. This has help my business grow. A good reputation is the key to success."
"Easy to use website which made finding the right part (& knowing it was the "right" part) easy. Great customer virtual interaction (emails letting you know they received your order, when the order was processed, & when the order was on its way)."
"Orders take too much time to process. Pricing is way out of range. I order here because I can look up parts but this last order was proponed and the order after that was canceled because I fount the part cheaper and faster. "
"Have ordered parts from Parts Tree for many years…..
Site is easy to navigate,,,,shipped orders have always been
timely & correct ……..
dave,,
2004 - 2254 Husqvarna / Kawasaki - lawn tractor
( still runnin’ thx to P/T )
go’in for another 20 years………..
"
"Pays to get original replacement parts that fit. No issues and I am very satisfied. Shipping a little high. "
"Easy to find what I was looking for. Specifications and details clear. Pictures accurate. Order shipped promptly. Received what I ordered. The fact that this is not common (though it should be) makes PartsTree superior."
"Easy to find parts needed and order. Fast delivery."
"Received what I needed in a reasonable time. All was correct and of good quality."
"My order never delivered."
“Thank you for reaching out to us regarding your order. We are sorry to hear that there was an issue with the delivery of your package. After pulling your order information, I see that one of our amazing order support team members was able to tell that your order was lost in transit and set up a replacement to ship out to you. We are sorry for any inconvenience this might have caused you. Please let us know if you need further assistance. ”
A rep from PartsTree.com, PartsTree_LH, has responded:
“Dear PartsTree.com Customer,
Thank you for taking the time to give us your feedback. We are sorry to hear that there was an issue with your order. After doing a reverse search of the part on your order we do see where the manufacturers diagram could be confusing. They are showing that 4 are needed, but they are sold separately. Due to the confusion and any inconvenience it may have caused you, we have refunded you on the part. Please let us know if you need further assistance.
Best Regards,
PartsTree.com
512-288-4355
For current Customer Care hours please check our website: www.PartsTree.com”