"Great product, easy to install "
"First shipment missing items, had broken lights and was poorly packaged. Second shipment meant to correct missing items was still short on some items. Will not use them again.
Giving two stars since they did respond fairly quickly.
7/23 Update - we received a quick reply and Partylights customer service offered and full refund and offered to let us keep what was shipped. We did not expect that type of response. Good service makes up for a few hiccups in our order. Based on their honest effort to provide good customer service we are updating our rating."
"I only got two of the lights I ordered in my pkg. I called and they did apologize and send me the missing ones but felt like maybe they were trying to do it on purpose "
"They are very responsive to requests. We received one bad bulb and they replaced it along with a 2nd spare immediately. "
"The quality of the lights is excellent"
"Have made multiple purchases over the last few years. Alway completely satisfied with the products and quick delivery. "
"I recently purchased the 48 ft Black Commercial Medium String Light & LED Premium S14 Warm White Bulbs with the outdoor timer for my balcony, and I am very happy with the quality of the products.
The cord really has a commercial quality, the light produced by the nicely designed bulbs is sufficient to create a social and enjoyable environment. I have the timer set from dusk till down and it performs as expected. The shipping was relatively fast and my overall shopping experience with Party-Lights was excellent.
I will be coming back to get more outdoor lights for my future home.
"
"I ordered several strings of lights, when they arrived one was the correction set. I contacted customer service, they reshipped the correct set and allowed me to keep the incorrect one. Unfortunately the correct set arrived after my function that I ordered them for."
"I’ve been a customer for years using party lights.com and several of our restaurants and they’ve always come through. Recently I got some replacement LED lightbulbs and one came broken which is the first time this ever happened. They immediately sent me two new ones to replace the one broken one thank you."
"The lights are the perfect addition to our Pergula summer hangout. Exactly as described, great quality, reasonable price and good service, as far as processing and shipping my order. Awesome. Thank you."
"Excellent experience. Delivered in a timely fashion . Product working fine"
"The service is superb. We received the lights on time and in great shape. Thank you."
"Got defective lights and reached out to customer service. Over a week later I still haven’t heard back and had to find alternative solution for lighting my event. "
"Product was out of stock. They responded to let us know they had gotten them back in, and shipped us within a day."
"I THOUGHT I WAS ORDERING SOLAR LIGHTS BUT THEY TURNED OUT TO BE BATTERY OPERATED ONES,, MY MISTAKE,, I JUST LOOKED AT SO MANY ,, "