"Better than expected, works better than I expected, arrived before expected, received many complements. "
"I had previously ordered some string lights and bulbs and had them sitting in the shipping box for a few months before we tried to hang them. As we started putting in the bulbs, they kept blowing the fuse in the string. I called and they sent me a new string without any issues. Due to some remodeling, these also sat in a box for months. When we took down our old lights and started to set up our new lights and screw in the bulbs they blew the fuses again. I contacted the company and they advised we may have a bad bulb and to send everything back for a full refund. At this point it had been a year since my original purchase. We sent everything back and ordered some of the commercial string lights and they have been working beautifully. The customer service here has always been excellent. The original string lights we purchased in 2013 are still working at my daughters home."
"My replacement bulbs arrived fast and in great condition!
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"Buying these lights for my small apartment balcony was a great decision! They arrived right on schedule were packaged very well and look terrific!"
"shipping was not pleasant. Paid for 3-day delivery, but with all restrictions which weren't explained, at the dark of the moon, received in 6 days."
"Really easy to order and super fast delivery!"
"Purchased commercial grade 2 ft spacing string for 3rd floor deck (150 ft). Installed on galvanized wire. Great insight and user friendly website on various bulb choices, sizing, etc. Delivered in timely fashion as projected. 50 bulbs all came intact. Install smooth. Looks great. With stood 50+ winds this weekend. Neighbor is ordering after seeing."
"Easy to use web site good products "
"I bought several strings of lights that were described as dimmable ~275$. Immediately after placing my order I was emailed a coupon for 10% if your first order. lol. When I received the lights they were not equipped with any device that would enable me to dim them. I called and talked to the phone rep and he explained to me that they would dim if plugged into a dimmer switch. Hardly my expectation! When I asked about the 10% of he mentioned that offer could not be applied to my order. I told him I wanted to return the lights and he told me that I would have to pay to ship them back. All in all, terrible service and very unhelpful. I will never order or recommend ordering from this site again."
"Shipped on time. Received on time. Installed on time."
"overall an excellent transaction and the install of the lights was a creation of art"
"I still haven't received my full order, however, the customer service agent did contact me and let me know that my item would be on backorder until June."
"Very pleased. Thank you!
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"Customer service was great!"
"We ordered string lights and found that they were not suitable for the application we intended.
They were returned and we were given a full refund.
A company who stands by the product is 5 star even though we chose to return them."