"I was on a bike tour this weekend away form home and I had a breakdown and needed parts. I called up Partzilla and they helped me get the right parts and sent them overnight to me. Due to there great service I am back up and running better than before! I really appreciated the great help and anyone who has a bike and breaks down away from home can depend on partzilla! "
"Ordered a part and honda changed the part number. They were able to work with me and get it corrected."
"Great Job. Thanks Partzilla. "
"Came on time but Shipping is expensive, gasket was 4 dollars shipping was 8."
"I experienced an easy navigation of the site and payment processing."
"Shipping is terrible. Now i have lost confidence as my first order is still. But your support is great when it comes to responding and taking action… i can give 5* for that but the shipping is simply horrible.
I see the reply and i have no idea how to reply. There is no update on the tracking and i was able source the part locally. If you can refund it is good. I can return the item if at all i get it ever "
"Always easy to find the part you're looking for and always a fair price! Highly recommended!!"
"Fast and easy, best place to go for parts!"
"fast and exactly what I needed!!"
"Every time I dig through other sites offering OEM components, I always end up buying here. Partzilla always has what I need, the quickest lead times, and best prices. Always a great experience, thanks for what you do!"
"Needed a part for my retro GSX-R & found it at a good price "
"Needed some small parts for my bike. They had them. Not cheap, but competitive."
"Thank you for having such a huge selection of parts!"
"Always great to deal with. Always have fair prices and great customer service "
"Parts arrived and were a perfect match"
"Easy to find parts! Simple website."
A rep from Partzilla.com, Partzilla-BoatsnetCS, has responded:
“Thank you for your feedback. I have located your tracking information and see USPS had a delay on the package. We have reached out to the carrier. If considered lost, please let us know if you would like a refund or a replacement. I have also issued a partial shipping refund. We sincerely apologize for any inconvenience this may have caused. We look forward to your response.”