ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.21/5
Chance of future purchase:
4.39/5
Shipping & packaging:
3.98/5
Customer service:
4.21/5
Return/Replacement policy:
4.03/5
Featured Review


Verified
4/5

2024-04-14

Very good with schematics.

"Easy to find hard-to-find parts. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-04-14

Steller Service.....As Usual!

"I'm never disappointed with Partzilla. Always a large inventory in stock and fast shipping. Great CS as well. Partzilla is the first place I go when I need any parts for any of my equipment."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-04-09

awesome web site

"Web site is very easy to use and detailed "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-04-14

Reasonable

"Easy use of search tool, navigation was smooth"


Verified
5/5

2024-04-14

quick an easy

"Nice to know that there is this easy source for hard to find parts."


Verified
5/5

2024-04-14

good

"Very good and fast easy website easy to navigate. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-04-14

Easy

"Great packaging, good site, my only problem is that for small pieces like diodes, it was not easy to find the correct part and I ended up ordering the wrong one bc I could not find the exact one I needed."


Verified
5/5

2024-04-14

:) Happy

"I appreciate the diagrams and the ease of your system"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-04-14

Great drawings and parts availability

"Came to get parts for a 17 year old bike and all parts were either in stock of just a few days out."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-04-14

Great parts

"Fast shipping great quality parts "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-04-14

Very wad exactly what it said it was going to be. Fast ship! And good quality!

"Everything was great! Very wad exactly what it said it was going to be. Fast ship! And good quality!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-14

First Time Buyer

"Easy to access information, I like the free shipping it offsets the cost off parts.
I will buy again. So far this seems to be the best parts dealer on line.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-04-14

Customer service

"I didn’t know what I was doing but one phone call put me in the game got me logged in and place my order with in 10 minutes love this site"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-04-09

Customer ser

"Quick and easy and customer service is fantastic clicked on the wrong fender and before it shipped contacted them via the text feature love that part and they swapped the part for the correct one no idea why the black fender coast more than the white."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-04-14

So far so good

"The only complaint is that it is difficult to look at the parts diagrams because you have to scroll all the way down in order to see the bottom of it unless you zoom in. But then you cannot see all of it. It would be nice to have better control over how to view the diagrams."