"I was on a bike tour this weekend away form home and I had a breakdown and needed parts. I called up Partzilla and they helped me get the right parts and sent them overnight to me. Due to there great service I am back up and running better than before! I really appreciated the great help and anyone who has a bike and breaks down away from home can depend on partzilla! "
"A couple bolts and spring cost over 40$.. kinda wild. "
"Took me no time to find what I needed and very easy "
"i was amazed to find part for my old honda"
"I love it, I’ll be shopping here for new parts to rebuild my 2008 raptor 700r SE"
"I ordered two four packs that were listed on the website as four packs. My receipt says two ordered of four packs (4pk). I only received two actual spark plugs in the mail for $9.95 shipping. When I call to complain I got a 20-minute wait time and the runaround. Any and all options I was presented with were would only benefit the company, not me the customer. I will never order again from this so-called company. "
"Been almost a week since I ordered a part and I don’t know what’s going on with it, part hasn’t been listed for transit or even a shipping label created"
“We do apologize for any carrier delays. Please allow 7-10 business days from the date the package shipped for it to be delivered. If the package is not delivered within this time frame, please reach out to our customer service team via phone. We hope to hear from you soon.”
"Never received a shipping notification. Still have yet to receive product I ordered over a week ago."
“We do apologize for any carrier delays. Please allow 7-10 business days from the date the package shipped for it to be delivered. If the package is not delivered within this time frame, please reach out to our customer service team via phone. We hope to hear from you soon.”
"I never received my part in the mail"
“We do apologize for any carrier delays. Please allow 7-10 business days from the date the package shipped for it to be delivered. If the package is not delivered within this time frame, please reach out to our customer service team via phone. We hope to hear from you soon.”
"Quick and easy to use. Needed this part in a bad way!"
"So far the online ordering has been good"
"Received Item today and is an original Suzuki gasket."
“We do apologize for any carrier delays. Please allow 7-10 business days from the date the package shipped for it to be delivered. If the package is not delivered within this time frame, please reach out to our customer service team via phone. We hope to hear from you soon.”
"Very easy to navigate to specific parts and order just what is needed. "
"Nice and easy to order my parts"
"Easy to find part through their schematic system. And prices are great"
"easy to find parts by bike, great "
A rep from Partzilla.com, Partzilla-BoatsnetCS, has responded:
“I'm sorry to hear about the issue you experienced with your order. We apologize for any confusion or inconvenience caused. Please give our customer service a call and we would love to get this handled and find a resolution for you. Our goal is to ensure your satisfaction, and we appreciate your feedback as it helps us improve our services.”