"I was on a bike tour this weekend away form home and I had a breakdown and needed parts. I called up Partzilla and they helped me get the right parts and sent them overnight to me. Due to there great service I am back up and running better than before! I really appreciated the great help and anyone who has a bike and breaks down away from home can depend on partzilla! "
"Quick, easy and in stock. A part that others didn’t have in stock. Will be using Partzilla in the future. "
"Normally have the parts you need in stock ! "
"Totally satisfied. Oem part and beat estimated arrival time "
"I appreciated the parts diagram which showed the exact part number that i needed for my bike."
"Love it when you pay for expedited shipping, it sits in transit and then the seller wants a review. At this point you have my money, I don't have my part. Won't bother shopping here in the future. Seems dodgy to me."
"Great experience. Tech was personable and helpful"
"I called for help finding parts for my bike. I had a low side at a local track and before I got any further Garret told me what track and when. He happened to be spectating and witnessed my crash. Small world. He was super helpful and found all the part #s I needed. "
"It was good , little pricey but good stuff"
"hard to find door handle parts were assisted by Partzilla to get my customer on the road"
"Good thanks for everything you guys the best 4 ever and ever"
"Great easy buy will use partzilla again"
"Customer service was very helpful as I had a complicated order. Appreciate the information and help. "
"on time and parts are high quality, will buy from here again "
"Awesome. Always parts fit right. "
"Having a place where I can research and locate any OEM product for any of my bikes is not only a time saver but a life saver. "
A rep from Partzilla.com, Partzilla-BoatsnetCS, has responded:
“I'm sorry to hear about the issues you encountered with your order. I completely understand your frustration with the delayed delivery despite paying for expedited shipping. We strive to provide a smooth shopping experience for our customers and any inconvenience caused is not taken lightly. Please reach out to our customer support team with your order details so we can investigate this further and assist you in resolving the situation, whether it be a refund or replacement. Your satisfaction is our top priority, and we appreciate your feedback as it helps us improve our services.”