"Ya'll have the cutest!!!
"
"I love pat pat style for girl's clothes "
"Easy access and use don't like that it keeps flashing do in app while trying to shop.
"
"So excited to see my new things! Baby clothes for the win "
"Easy site to shop, products are usually good quality, lots of payment options "
"So cute and affordable! Can't wait to get my first shipment!"
"Website said my shipment was delivered. I have NOT received my blouse!! I need it by the 18th!!!!"
"Can’t wait to receive these adorable outfits!!"
"it's easy to find what you're looking for and even easier check out-love your prices and free shipping"
"It was really great.
Great deals, easy to see all the details about the clothes, a lot of choice, fast&easy payment with Paypal, would recommend 100%"
"Very difficult to place order"
“Hi,
Thank you for your feedback.
We apologize for the trouble you have experienced while placing your order. This is indeed not the kind of service we wish you to experience.
As a growing company, we acknowledge that there are still areas to improve on. Our customers' feedback is definitely a key to knowing what those areas are so we can act on it.
Don't worry we take our customers' feedback seriously. Rest assured this will be forwarded to our IT team for further investigation and improvement of our website and app.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"Very happy with the customer service provided . "
"I’ve had bed experience in the past, it went smoother this time. I’m hoping for better product this run about. Fingers crossed. "
"PatPat always has the best selection of baby clothing. Items are very on trend and the quality is always as expected. "
"I use Canada site and was continuing to place the order via CA site however with paypal it was treating it as USD and conversion was getting used which does not sound correct since Canada site should show payment in CAD and not USD.
could be paypal issue, please let look into this and refund difference between USD - CAD for my order.
Thank you "
“Hi,
Thank you for your feedback.
Here in PatPat, we always aim to be honest to our customer about any fees we charge.
We sincerely apologize for the confusion caused by the currency difference in your order total. We have charged your account with USD dollars.
We have sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
A rep from PatPat, interfocus, has responded:
“Hi,
We sincerely apologize for the inconvenience that you have experienced upon placing the order.
We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”