"Pat Pat has a lot of variety on family outfits that are very cute for the family between dresses, swimsuits, shirts, etc. Love it."
"So many beautiful clothes to pick from"
"operationally the website has a bit to be desired. It took me 3 tries to get it out of arabic. Very slow to load. "
"makes no sense to ask this before i'm even finished shopping!"
“Hi,
We sincerely apologize for the issue you have encountered in PatPat.
We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
”
"I can't use the app in my device cause it is not updated yet!"
“Hi,
We sincerely apologize for the issue you have encountered regarding the PatPat App.
We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
”
"Enjoy getting quality clothes at reasonable prices"
"Found easy to find similar products "
"Found what I was looking for and purchased in under a minute "
"Love everything on their site! It’s always good quality "
"the price of a product had changed when i switched to patpat eur site from es site. "
"Excellent easy to navigate.
"
"These look so cute. I would buy them all"
"Have enjoyed the patpat site"
"easy order, great prices, large selection of items!!!"
"So far , good and punctual service.
Love the clothing and great prices.
Thank you"
A rep from PatPat, interfocus, has responded:
“Hi,
Thank you for your feedback.
We are sorry to hear that you have encountered issues in completing your purchase. This is indeed not the kind of service we wish you to experience.
As a growing company, we acknowledge that there are still areas to improve on. Our customers' feedback is definitely a key to knowing what those areas are so we can act on it.
Don't worry we take our customers' feedback seriously. Rest assured this will be forwarded to our IT team for further investigation and improvement of our website and app.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”