"I get frustrated when I get an e-mail only to find out the sale does not apply to Canadians. Why do you send them if I can't order for the sale price ?"
"It kept telling me my credit card was declined, or I couldn't even push the "submit" button. I had to try the order a second time before it finally went through."
“Hi ,
We sincerely apologize for the inconvenience you experience with your order. This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to the email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support:
https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment
”
"I have 3 grandchildren, living in 2 different states, and PatPat makes it easy to shop for them so that they have good quality and stylish clothes to wear - different from what you see at your everyday store."
“Thank you for your feedback. It really warms our hearts to hear your comment on your satisfaction with our service and products. We will surely continue to do our best to provide you with satisfactory products and services. Should you need further assistance, you may contact our Customer Service Team via our Chat Support or send us an email:
https://www.patpat.com/article/help/contact.s. We appreciate your business and value your loyalty as a customer.
”
"The pricing of the garnments have went up since 2022, but the clothes are nice. "
“Hello,
We truly apologize for the inconvenience you feel right now.
This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to the email address associated with your order addressing your concern. Please check your inbox or spam/junk folder. You may also contact us via chat support:
https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”
"Your ad poped on my insta. I was always looking for matching clothes, but there is not a lot of options, unfortunately. I visited your website and I really liked swimsuits and sets. I decided to order - to try, I even put a card where I had just the amount to pay for my order.. you know, just in case of scam ;) the order went through, i received my package after a week and the clothes are really really cool!!! Nice material, great finish, prints like on the website and perfect sizing (like we wear every day, M is M). I was really surprised!! Its awesome!"
“Thank you for your feedback. It really warms our hearts to hear your comment on your satisfaction with our service and products. We will surely continue to do our best to provide you with satisfactory products and services. Should you need further assistance, you may contact our Customer Service Team via our Chat Support or send us an email:
https://www.patpat.com/article/help/contact.s. We appreciate your business and value your loyalty as a customer.”
"The graphics are great!!!! I received my first order in good time and am completely satified!"
“Thank you for your feedback. It really warms our hearts to hear your comment on your satisfaction with our service and products. We will surely continue to do our best to provide you with satisfactory products and services. Should you need further assistance, you may contact our Customer Service Team via our Chat Support or send us an email: https://www.patpat.com/article/help/contact.s. We appreciate your business and value your loyalty as a customer.”
"SO MUCH CHOICE AT VERY GOOD PRICES. I WILL BE BACK AGAIN. WILL BE TELLING FRIENDS ABOUT YOU"
“Thank you for your feedback. It really warms our hearts to hear your comment on your satisfaction with our service and products. We will surely continue to do our best to provide you with satisfactory products and services. Should you need further assistance, you may contact our Customer Service Team via our Chat Support or send us an email: https://www.patpat.com/article/help/contact.s. We appreciate your business and value your loyalty as a customer.”
"Love the options for the clothing, but the website ordering and payment section is a bit confusing. "
“Hi ,
We sincerely apologize for the inconvenience you experience navigating our website. This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to the email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support:
https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”
"Kids grow so fast. I find the quality of their product is good and reasonably priced. It doesn't hurt the pocket. "
“Thank you for your feedback. It really warms our hearts to hear your comment on your satisfaction with our service and products. We will surely continue to do our best to provide you with satisfactory products and services. Should you need further assistance, you may contact our Customer Service Team via our Chat Support or send us an email: https://www.patpat.com/article/help/contact.s. We appreciate your business and value your loyalty as a customer.”
"Was made to say I wanted my card details saved. Would not let me continue without doing that."
“Hi ,
We sincerely apologize for the inconvenience you experience with our payment method. This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to the email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support:
https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”
"I had been scouring the internet for outfit to wear for our family photo. I have a hard time finding anything available in all our sizes typically and have to settle for what I can find. Today I got everything I wanted in the sizes I needed! Our photos will be beautiful and I may have them taken more frequently since I know where I can find outfits for our whole family!"
"Los diseños son muy bonitos, me gustaria que tuvieran mas variedad para niños. "
“Muchas gracias por su confianza y apoyo en Patpat. Si está satisfecho con nuestro producto y servicio, ¿podría darnos una amable reseña? Su amable revisión y consejo es invaluable para nosotros. ¡Le deseamos sinceramente una vida feliz y todo lo mejor!”
"I use pat pat to buy clothes to my grandchild. Its different outfits and styles."
“Thank you so much for your trust and support in Patpat. If you are satisfied with our product and service, could you please give us a kind review. Your kind review and advice is invaluable to us. We sincerely wish you a happy life and all the best!”
"가족커플룩 필요했는데 구매하게 되서 좋아요^^ 세식구 이쁘게 입을께요"
“Patpat에 대한 귀하의 신뢰와 지원에 감사드립니다. 저희 제품과 서비스에 만족하셨다면 친절한 리뷰를 남겨주시겠습니까? 귀하의 친절한 검토와 조언은 우리에게 매우 중요합니다. 진심으로 당신의 행복한 삶과 최선을 기원합니다!”
"Já comprei algumas vezes nesse site, sempre tive sorte. Produtos de ótima qualidade e sempre chegaram antes do prazo previsto."
“Muito obrigado por sua confiança e apoio em Patpat. Se você está satisfeito com nosso produto e serviço, por favor, nos dê uma avaliação gentil. Sua gentil revisão e conselhos são inestimáveis para nós. Desejamos-lhe sinceramente uma vida feliz e tudo de bom!”
A rep from PatPat, PatPat., has responded:
“Hi ,
We sincerely apologize for the inconvenience you experience with your order. This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to the email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support:
https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”