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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2023-03-29

fast

"friendly and fast, very good at product"


Rep reply posted 2023-03-31
A rep from PatPat, PatPat., has responded:

“Thank you so much for your trust and support in Patpat. If you are satisfied with our product and service, could you please give us a kind review. Your kind review and advice is invaluable to us. We sincerely wish you a happy life and all the best!”


Verified
5/5

2023-03-29

customer service patpat

"I had a good experience with customer service today"


Rep reply posted 2023-03-31
A rep from PatPat, PatPat., has responded:

“Thank you so much for your trust and support in Patpat. If you are satisfied with our product and service, could you please give us a kind review. Your kind review and advice is invaluable to us. We sincerely wish you a happy life and all the best!”


Verified
2/5

2023-03-29

single purchase

"everything is in packages not single"


Rep reply posted 2023-03-30
A rep from PatPat, PatPat., has responded:

“Hi ,

We sincerely apologize for the inconvenience you experience with your order. This is indeed not the kind of service we wish you to experience.

Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.

In addition, we have also sent you an email to the email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support:
https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”


Verified
5/5

2023-03-28

cant wait

"I love the variety and hope the shipping is soon :)"


Rep reply posted 2023-03-31
A rep from PatPat, PatPat., has responded:

“Thank you so much for your trust and support in Patpat. If you are satisfied with our product and service, could you please give us a kind review. Your kind review and advice is invaluable to us. We sincerely wish you a happy life and all the best!”


Verified
1/5

2023-03-28

"That was terribke, it took half an hour on line wiht your representative to get my items back
"


Rep reply posted 2023-03-29
A rep from PatPat, PatPat., has responded:

“Hi ,

We sincerely apologize for the inconvenience you experience when contacting via chat. This is indeed not the kind of service we wish you to experience.

Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.

In addition, we have also sent you an email to the email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support:
https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”


Verified
4/5

2023-03-28

my opinion

"I like the opportunity to purchase outfits so my granddaughters and I can dress alike. However, your choices for grandma and grandkids are very limited especially for larger sized women"


Rep reply posted 2023-03-28
A rep from PatPat, PatPat., has responded:


Hi ,

We sincerely apologize for the inconvenience you experience with the sizes availability of our items. This is indeed not the kind of service we wish you to experience.

Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.

In addition, we have also sent you an email to the email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support:
https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”


Verified
2/5

2023-03-27

Automatic declining

"After I cleared the purchase with Wells Fargo, (security feature) pat pat website didn't let me reuse my card. I had to click klarna and process it there."


Rep reply posted 2023-03-28
A rep from PatPat, PatPat., has responded:

“Hi ,

We sincerely apologize for the inconvenience you experience when placing your order. This is indeed not the kind of service we wish you to experience.

Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.

In addition, we have also sent you an email to the email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support:
https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”


Verified
5/5

2023-03-27

New arr

"All straight forward have shopped here before without any problems all going well will shop here again. "


Rep reply posted 2023-03-27
A rep from PatPat, PatPat., has responded:

“Thank you for your feedback. It really warms our hearts to hear your comment on your satisfaction with our service and products. We will surely continue to do our best to provide you with satisfactory products and services. Should you need further assistance, you may contact our Customer Service Team via our Chat Support or send us an email: https://www.patpat.com/article/help/contact.s. We appreciate your business and value your loyalty as a customer.”


Verified
5/5

2023-03-26

Love it

"The site was easy to navigate and it had really great options!"


Rep reply posted 2023-03-27
A rep from PatPat, PatPat., has responded:

“Thank you for your feedback. It really warms our hearts to hear your comment on your satisfaction. We will surely continue to do our best to provide you with satisfactory products and services. Should you need further assistance, you may contact our Customer Service Team via our Chat Support or send us an email: https://www.patpat.com/article/help/contact.s. We appreciate your business and value your loyalty as a customer.”


Verified
5/5

2023-03-26

rapide, beaucoup de choix, inovant

"très belles pièces, pas communs"


Rep reply posted 2023-03-27
A rep from PatPat, PatPat., has responded:

“Merci pour votre avis. Cela nous fait vraiment chaud au cœur d'entendre votre commentaire sur votre satisfaction à l'égard de notre service et de nos produits. Nous continuerons sûrement à faire de notre mieux pour vous fournir des produits et services satisfaisants. Si vous avez besoin d'une assistance supplémentaire, vous pouvez contacter notre équipe de service client via notre support par chat ou nous envoyer un e-mail : https://www.patpat.com/article/help/contact.s. Nous apprécions votre entreprise et apprécions votre fidélité en tant que client.”


Verified
5/5

2023-03-26

value can't be beaten

"Love shopping at Patpat because the clothes are unique, the quality is great, the sizing is accurate and the price can't be beaten."


Rep reply posted 2023-03-27
A rep from PatPat, PatPat., has responded:

“Thank you for your feedback. It really warms our hearts to hear your comment on your satisfaction with our service and products. We will surely continue to do our best to provide you with satisfactory products and services. Should you need further assistance, you may contact our Customer Service Team via our Chat Support or send us an email: https://www.patpat.com/article/help/contact.s. We appreciate your business and value your loyalty as a customer.”


Verified
5/5

2023-03-25

First order

"Clothes are looking lovely, easy to use website, excited to get first order"


Rep reply posted 2023-03-27
A rep from PatPat, PatPat., has responded:

“Thank you for your feedback. It really warms our hearts to hear your comment on your satisfaction with our service and products. We will surely continue to do our best to provide you with satisfactory products and services. Should you need further assistance, you may contact our Customer Service Team via our Chat Support or send us an email: https://www.patpat.com/article/help/contact.s. We appreciate your business and value your loyalty as a customer.”


Verified
5/5

2023-03-25

"Your website was easy to navigate. I wish the sending of the product could be faster without having to pay more shipping. "


Verified
1/5

2023-03-25

Versandkosten 10,40 Uhr trotz Bestellwert über 29 Euro

"Versandkosten von über 10 Euro trotz Erreichen des Bestellwertes"


Rep reply posted 2023-03-26
A rep from PatPat, PatPat., has responded:

“Hi ,

We sincerely apologize for the inconvenience for being charged for shipping fees. This is indeed not the kind of service we wish you to experience.

Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.

In addition, we have also sent you an email to the email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support:
https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”


Verified
5/5

2023-03-25

Cute and Easy

"Such sute clothes for babies and very easy checkout process"