"Very easy shopping and found all I was looking for"
"website froze when I placed my order. TWICE... Finally signed up for PayPal (which I didn't want to do). Even so, I had to reenter my credit card info and pray. Prayer must be the answer becuz my order FINALLY went thru. I hope..."
"great user experience!!!!!!"
"It was an absolute hassle!! I’ve been trying to place this order for a few weeks. I love Pat Pat and have order many times and this has never happened It was so very disappointing that it took this long to place my order because of your (Pat Pat) technical difficulties!!! Now I get to hope that my items show up on time for Christmas. Especially because I order my little family Christmas pjs like I do every year for the last 4 years. Nobody in tech support was able to help or resolve the problem "
“Hi,
We sincerely apologize if you have encountered issues with our website in placing your order. We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you. This is indeed not the kind of service we wish to provide you.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment
”
"New user discount was awesome!"
"Ordered quite a few clothes of different sizes. Sizes are random, with some supposedly smaller sizes being larger than the bigger sizes I ordered. Clearly very badly sewn. Material used is flimsy and not soft enough for a baby. Sleeve length disproportionate to leg length. Overall, very bad quality"
“Hi,
We sincerely apologize for the issues you have encountered. We are sorry if the items you received did not met your expectations. This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
We're not able to pull up any information from the details provided. Kindly provide us more information so we can help sort out what you have encountered. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”
"I have been ordering from PatPat for awhile and I always love it!"
"I waited too long and most of the ones I wanted were sold out, but I did find a cute set."
“Hi ,
We sincerely apologize if you have encountered issues with our product availability. This is indeed not the kind of service we wish you to experience.
We are glad that despite the difficulties you encounter, you still find a cute set that you want.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”
"Always easy to look at the items for sale. Love the Flash sale items too. Checkout is simple and clear and payment always goes through. Great to have different payment options to cater for everyone. Shipping is always prompt and bought items always arrives safely.Thx PatPat "
"Website is friendly user!
Order is easy!
Payment is fast!
The accumulation of points gives us attractive discounts!
This is my first order.
I will evaluate the quality and delivery times later...
Really enjoyable shopping experience!"
"this is my second time sending stuff to my daughter and her family. It worked out great before and I think it will work again. Sizes are true and clothes fit perfect. Thank you for making me a rock star grandma"
"All clothes that I was bought was so beautiful and good quality."
"I tried ordering from the app over and over again with no luck I had to use desktop web site. When it came to adding postal code only numbers appired no letters at all. I uninstalled the app few times thinking it may help but no. Please fix the app for Canadian's. "
“Hi,
We sincerely apologize if you have encountered issues with our App when adding your Postal code. This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great ”
"Easy to order, fast delivery, great site"
"Patpat is my favorite online store to shop at."
A rep from PatPat, PatPat., has responded:
“Hi ,
We sincerely apologize if you have encountered issues in our Website when placing your order. This is indeed not the kind of service we wish you to experience.
However, we are glad to hear that despite the difficulties you have encountered when placing an order, you have successfully place an order.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”