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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
2/5

2022-11-30

too many emails and no way to unsubcribe

"I am getting multiple reminders a day about product purchase, some going as pop ups on my Apple Watch. I tried unsubscribing but it keeps saying to add a proper email address. No phone number to call to address this issue. Very annoying and makes me frustrated with patpat."


Rep reply posted 2022-12-01
A rep from PatPat, PatPat., has responded:

“Hi Marylou,

We sincerely apologize if you have encountered issues for multiple reminders. We are sorry if you were having difficulty on how to unsubscribe. This is indeed not the kind of service we wish to provide you.

Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.

In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”


Verified
5/5

2022-11-30

Fantabulous

"Very easy cruising through the products. Thumbs up!"


Verified
4/5

2022-11-29

Sweet

"Very good pajamas....it is just hard if you are ordering for a large family ..many of the sizes not available ...."


Verified
3/5

2022-11-29

glitches with address changes

"new address' do not always take, please becareful"


Verified
5/5

2022-11-29

Good products at a great price

"Your site had things i wanted and was easy to use"


Verified
5/5

2022-11-29

Team Thompson Doing Christmas Right!

"For the pass three years I have ordered our family Christmas Pj's from your companies website. It has always been an easy experience. Also, last year I got to order for my first grand baby. This year I included her again. Everyones Pj's fit so awesome. "


Verified
5/5

2022-11-28

easy buy

"quality is a lil iffy but at these prices can u really be shocked"


Verified
1/5

2022-11-28

Misleading

"The website said that everything site wide was 40%. Everything was reduced and once you clicked on it, it simply said that it was limited to 4 per customer. Logically, since this wasn't stated anywhere else, one would beleive this meant that there was a limit of 4 of that specific item per customer- not 4 items limited to 40% which ended up being the reality. We only found this out the hard way after having to utilise the chat function. What is even more upsetting is that you couldn't even manually choose the items that were 40%- it was done automatically. In the end, I wanted the 40% on the more expensive items so that that meant was that I simply deleted most of the others and didn't end up purchasing those smaller items. Not sure if this was the best strategy. "


Rep reply posted 2022-11-30
A rep from PatPat, PatPat., has responded:

“Hi,

We sincerely apologize for the issues you have with the PatPat Promotions. This is indeed not the kind of service we wish you to experience.

Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.

In addition, we have also sent you an email to the email address associated with your order addressing your concern. Please check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment


Verified
5/5

2022-11-28

Intuitive page

"I loved the pictures of the catalog"


Verified
5/5

2022-11-28

love Pat Pat

"I enjoy shopping on your site. the clothes are true to size and good quality."


Verified
5/5

2022-11-28

easy goin

"love shopping here, it's so easy and fast to get a present together!!!!!! Much easier than going back and forth in the stores!!!!! Thank you PatPat!
"


Verified
2/5

2022-11-28

Discount

"Anything that this wepsites says is discount is false, i shop here Items that i have bought for $5, and they are overing for 50% of and still they are $5. "


Rep reply posted 2022-11-29
A rep from PatPat, PatPat., has responded:

“Hi,

We sincerely apologize if you have encountered issues with our promotions and discounts. We totally understand for the frustrations that you've encountered if you find our promotion policy confusing. This is indeed not the kind of service we wish to provide you.

Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.

In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment


Verified
5/5

2022-11-28

excellent

"my items were excellent priced"


Verified
5/5

2022-11-28

great discounts and self service!

"wonderful! great products with high quality"


Verified
5/5

2022-11-28

Perfect

"i love thise pag because it is so perfect"