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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2022-11-26

Quick and efficent

"Very happy with PatPat clothing, i have used them before and never had a bad experience"


Verified
3/5

2022-11-26

Why there is no free shipping to Tung chung hong kong even it mentioned free shipping to Hong kong

"its $367 just for shipping to Tung chung hong kong ."


Rep reply posted 2022-11-29
A rep from PatPat, PatPat., has responded:

“Hi,

We sincerely apologize for the issues you have encountered with the shipping. We are sorry if you were confused with the shipping cost. This is indeed not the kind of service we wish you to experience.

Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.

In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”


Verified
4/5

2022-11-26

New to Pat Pat

"Hoping for the best. Will submit reviews on products upon receipt."


Verified
4/5

2022-11-26

"This was a gift with PayPal no option on gift cards
P
"


Verified
1/5

2022-11-26

EXCELENTE

"LOS PRODCUTOS SON HERMOSOS Y DE BUENA CALIDAD"


Rep reply posted 2022-11-29
A rep from PatPat, PatPat., has responded:

“Hi,

Thank you for shopping with PatPat.

We appreciate the time you’ve taken to share what you’ve experienced.

Should there be anything more we could do to make your experience perfect, please don’t hesitate to let us know

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.

Kindly send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”


Verified
5/5

2022-11-26

So many cute outfits

"I love PatPat! You have so many cute outfits and they are also very affordable. I love not having to spend $$$ for my baby's clothes when she is growing so fast. I love the return policy at PatPat too! "


Verified
4/5

2022-11-26

PRICE CHANGED ONCE I WENT TO CHECKOUT

"WHEN ADDING TO BAG THE SALE PRICE WAS SHOWING . WENT TO CHECKOUT PRICE HAD GONE UP ON MULTIPLE ITEMS"


Rep reply posted 2022-11-28
A rep from PatPat, PatPat., has responded:

“Hi,

We sincerely apologize if you have encountered issues with the price of the items when placing your order in our Web/App. This is indeed not the kind of service we wish you to experience.

Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.

In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment


Verified
3/5

2022-11-26

Dissappointed

"I thought it was 40% off store wide but then it was only on 4 items. Usually it wasn’t as hard to navigate the website but this time it was difficult. "


Rep reply posted 2022-11-28
A rep from PatPat, PatPat., has responded:

“Hi,

We sincerely apologize if you have encountered issues when navigating with our App/Web and has confusion about our 40% promo sales. This is indeed not the kind of service we wish you to experience.

Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.

In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment


Verified
5/5

2022-11-26

Our Go-To company for our annual Christmas tradition

"Always a great experience! Arrives on time and great quality "


Verified
5/5

2022-11-26

Easy Peasy

"The web site is very easy to maneuver through. The variety of items to choose from is really large so it's easy to find something cute and affordable."


Verified
3/5

2022-11-26

User friendly?

"Somewhat cumbersome to navigate order. Had to change sizes prior to ordering, was not very user friendly going from 18-24 months to 3 why isn’t a 2t available?"


Rep reply posted 2022-11-28
A rep from PatPat, PatPat., has responded:

“Hi,

We sincerely apologize if you have encountered issues when navigating with our App/Web and choosing the right size for your Son/Daughter. This is indeed not the kind of service we wish you to experience.

Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.

In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment


Verified
5/5

2022-11-26

ESPERANDO LA LLEGADA

"aun no puedo decir nada porque apenas hice la solicitud"


Verified
5/5

2022-11-26

good online shopping structure

"good online shopping structure"


Verified
5/5

2022-11-26

Black Friday Bonanza

"I found two outfits for each of my nieces today. I can hardly wait to see them wearing them!"


Verified
5/5

2022-11-25

The best aunty

"For first time aunty, like me, its so easy to shop for my nieces. "