"EASY TO HANDLE, BUT SOME LACK OF INFO. "
"It was my first visit. I hope the delivery will be just as good. & I'll be a customer forever."
"Could not complete purchase on the app, had to go to desktop to finish payment. "
“Hi,
We sincerely apologize if you have encountered issues when placing an order using our App. This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment
”
"Good price and nice choice of baby clothes ."
"It was easy shopping and finding things for my kids but it needs more variety specially for the shoes. It will be nice if there is an option to buy the shoes that appear with the sets. I had a lot of issues setting up or verifying payment from my phone. I had to log in from my computer to be able to complete my purchase. Also once I logged in to my computer to complete my payment it changed the payment option making me pay more for the first time instead of 4 equal payments."
“Hi,
We sincerely apologize if you have encountered issues with our payment method using our App. This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”
"The on line chat was very helpful I was pleased with their assistance"
"Good service snd good stuff for kids clothes "
"My kids love getting the jammies and posing for the pictures- 1 family in Okinawa and 1 in Memphis and 1 family in Virginia Beach. Even if not together we get our pictures and post them together "
"I wanted to bye some gifts and I did it. Now I'm very excited about the things I bpught. I hope that there are good and beautiful as showed in announces. "
"I found what I wanted very easy, very nice deals! "
"Have 5 new babies to shop for love your prices. My only problem is with my niece So much I want to buy "
"I needed to order matching Christmas PJ's for my family. I needed sizes from toddler to adult. I eventually found the appropriate sizes in a matching group. I love the product and have ordered before, but I wish that you would make the prices straight forward and stop with the teaser prices. I could have placed my order much quicker if I didn't have to slog through clicking on each size to see the price. I almost quit and searched for an alternative website. Also, what's the point of having matching family pajamas if there is a limit of "one". I would like to have a better search for the appropriate sizes . If I clicked 6 different sizes, I would like to see the products that have ALL those sizes available. I spend three hours opening and closing product selections hoping to find the correct sizes. On the technical side, my screen would continually revert back to the last item I looked at over and over until I finally would get it to move to a new item. Then the same process would start all over again."
“Hello Miriam,
We sincerely apologize if you have encountered issues with our Website, We are sorry if you were having difficulty in searching the family matching sizes. This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”
"Products are cute and affordable"
"Like the cute and colourful designs, and the varieties of course."
"Tried to get the clip bands. Created a new user as suggested. Still it charging in full price. Improve the system, please."
“Hi,
We sincerely apologize for the issues you have encountered with the price of the items. This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment
”
A rep from PatPat, PatPat., has responded:
“Hi,
We sincerely apologize if you have encountered issues with our website. This is indeed not the kind of service we wish to provide you.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment
”