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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
2/5

2022-11-16

frustrating live chat

"it was assumed that i was able to take a screen shot to show my request. I don't know how to do that. I thought there were more substantial discounted pricing for pre Black Friday sale event.
I feel quite accomplished at online shopping but doing a screenshot is a no go. I was hoping I would be able to get these pyjamas at the price of $20.15 as stated on the website when browsing.
"


Rep reply posted 2022-11-16
A rep from PatPat, PatPat., has responded:

“Hi,

We sincerely apologize if you have encountered issues with your purchased order. This is indeed not the kind of service we wish to provide you.

Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.

In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”


Verified
5/5

2022-11-15

girlies

"quick shopping experience
thank you
"


Verified
5/5

2022-11-15

Happy shopping

"Love shopping with Patpat... very reasonable prices, good customer service and fast shipping !"


Verified
5/5

2022-11-15

Easy Peasy shopping here online

"Great Menu choices. A few clicks and its ordered"


Verified
1/5

2022-11-15

Payment not accepted

"I was unable to process my payment through the app. Got the live chat help twice, first suggestion did not work and the second was to order from the website and i still could not get it to work. Ended up having to use my business visa. Will not likely order again."


Rep reply posted 2022-11-16
A rep from PatPat, PatPat., has responded:

“Hi,

We sincerely apologize for the issues you have encountered with the App. We are sorry if you were having a difficulty in the payment method. This is indeed not the kind of service we wish you to experience.

Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.

In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”


Verified
4/5

2022-11-15

PAT PAT is growing!

"Great products, but I wish that there was more variety for boys. Some of your competitors are offering more fashionable varieties. "


Verified
5/5

2022-11-15

"very, quick and easy to order."


Verified
5/5

2022-11-15

All Good

"It is quick, arrive on time, all good"


Verified
5/5

2022-11-15

SEASON RELATED SHOPPING EXPERIENCE

"Very good options for different ages and gender."


Verified
3/5

2022-11-15

Good

"Sometimes the product quality doesnt match my exectations."


Rep reply posted 2022-11-15
A rep from PatPat, PatPat., has responded:

“Hi,

We sincerely apologize for the issues you have encountered for product quality. We are sorry if the product quality doesnt match your expectations. This is indeed not the kind of service we wish you to experience.

Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.

In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”


Verified
4/5

2022-11-15

US Billing Addresses not supported

"The drop-down menu does not show US states, nor does it allow free-text typing. Please fix this issue. Thanks!"


Rep reply posted 2022-11-15
A rep from PatPat, PatPat., has responded:

“Hi,

We sincerely apologize if you have encountered issues with our website, We are sorry if you were having difficulty navigating it. This is indeed not the kind of service we wish to provide you.

Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.

In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment


Verified
5/5

2022-11-15

Great customer service!

"As above! Fast responses, really nice and helpful"


Verified
5/5

2022-11-15

Family Xmas PJs

"Great Choices of lots of items on the website"


Verified
5/5

2022-11-14

THRILLED!

"It's a Thriller with a Killer Deal! Love the selection. Posh at a Great Price!"


Verified
5/5

2022-11-14

Love the value and selection!

"I've gotten my family matching pajamas from you for several years, and they are always great quality, super comfortable, and at a great price. "