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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2022-10-11

Great products at great prices

"I always check in with the fabulous prices and products.
"


Verified
4/5

2022-10-11

Job Done

"Easy and quick to sort out my order."


Verified
2/5

2022-10-11

Shopping to my grandchild

"I am not happy because the code i got when i have accept to get mails from patpat, didnt function...So i should have 10% on my order! Other wise its many great babyclothes. Greetings!"


Rep reply posted 2022-10-13
A rep from PatPat, PatPat., has responded:

“Hi,

We sincerely apologize if you have encountered issues while placing your order. We apologize if you have issue in applying your discount code.

We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.

In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

If you are an App user, please update your App version on the App store or Play Store and you may file an Online Ticket for your concern. Just click Account>Help Center.

Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”


Verified
3/5

2022-10-11

1st time on this site

"I received a welcome email offering me a checkout code with 10 per cent off yesterday, however when I came to use it today it said the code had expired, which was quite disappointing as a new customer. My sister has just had a baby and had specifically requested an item from this site.
"


Rep reply posted 2022-10-13
A rep from PatPat, PatPat., has responded:

“Hi,

We sincerely apologize if you have encountered issues while placing your order. We apologize if you have issue in applying your discount code.

We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.

In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

If you are an App user, please update your App version on the App store or Play Store and you may file an Online Ticket for your concern. Just click Account>Help Center.

Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments


Verified
2/5

2022-10-11

they refused to give my voucher for out of stock items

"very frustrating and time consuming to do live chat"


Rep reply posted 2022-10-11
A rep from PatPat, PatPat., has responded:

“Hi,

We sincerely apologize for the issue you have encountered. This is indeed not the kind of service we wish you to experience.

Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.

In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”


Verified
1/5

2022-10-10

Promo code is not wor

"Promo code is not working… supposed to get 20% off but got .20 cents off. Spent so long contacting service but could not get my 20%!"


Rep reply posted 2022-10-11
A rep from PatPat, PatPat., has responded:

“Hi,

We sincerely apologize for the issue you have encountered with your discount code. This is indeed not the kind of service we wish you to experience.

Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.

In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”


Verified
3/5

2022-10-10

the prices up grow up too much

"the prices are higher than other similar sites"


Rep reply posted 2022-10-11
A rep from PatPat, PatPat., has responded:

“Hi,

We sincerely apologize for the issue you have encountered. We are sorry if you find our items expensive than other similar sites. This is indeed not the kind of service we wish you to experience.

Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.

In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”


Verified
5/5

2022-10-10

AWESOME

"Such an easy experience from shopping to purchasing! Will definitely use again."


Verified
5/5

2022-10-10

Jan

"Love the selection and love the prices"


Verified
5/5

2022-10-09

Cute Clothes!

"I wish there were more of a selection in 18-24 months, but loved what I ordered!"


Verified
4/5

2022-10-09

Advertisising

"Clothibng I see in your adds always seem to bbe off the sherlf when I check them out. I always find soemthing for my two great granddaughters!"


Verified
5/5

2022-10-09

Great Priced items, girls and family sets!

"Easy to browse and love the reviews to go by. Can't wait to see the quality!"


Verified
3/5

2022-10-09

Misleading

"Quality merchandise!!!! However, coupon codes and discounts are not consistent and VERY misleading!!!!!"


Rep reply posted 2022-10-10
A rep from PatPat, PatPat., has responded:

“Hi,

We sincerely apologize for the issue you have encountered with your discount code. This is indeed not the kind of service we wish you to experience.

Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.

In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”


Verified
4/5

2022-10-09

Difficile de trouver des collants pour enfants de 2 ans

"Dans recherche si on tape "collant" on trouve des stickers. Problème de traduction américain/français sans doute."


Verified
1/5

2022-10-09

Discount codes dont work

"When you enter the website it says to enter your email for a discount code. I received the code by email and entered 10mins later in my cart, and it says the "code is expired"? So unprofessional and dishonest"


Rep reply posted 2022-10-09
A rep from PatPat, PatPat., has responded:

“Hi,

We sincerely apologize for the issue you have encountered with your discount code. We are sorry that you weren't able to use it in your order. This is indeed not the kind of service we wish you to experience.

Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.

In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moment”