"I liked the variety of selections and prices are reasonable. The quality looks good, first time trying this site out and if all goes well, I'll be back! The purchases are for our new (3rd) grandchild now living in another province, so it's great that your company assists with providing the ability and ease for us to gift our grandchildren from a distance, thank you! One suggestion is to provide a service for us to bundle the purchases into a gift box format and to add a short message like, To Alfred with lots of LOVE from grandma and granddad :)"
"amazing pricing and discount deals "
"can take my time and go away and come back and make sure its what i want
"
"No timeline for delivery found. Need more details on promos."
"I will Tell if Package arrived "
"Beautiful clothes for my beautiful granddaughter."
"Easy to navigate the website. Fantastic selection. Found items for my grandchildren for Christmas! Made my Christmas shopping easy."
"our address is more than 15 spaces. I suspect many are also. Additionally the "discount advertised for a first time user" is not available. What a joke. takes forever to add phone number. terrible. "
“Hi,
We sincerely apologize if you have encountered issues while placing your order. We apologize if you have issue in placing your address.
We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
If you are an App user, please update your App version on the App store or Play Store and you may file an Online Ticket for your concern. Just click Account>Help Center.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments
”
"i have tried to purchase for over 2 weeks and my card kept declining. I was forced to use paypal"
“Hi,
We sincerely apologize if you have encountered issues while placing your order. We apologize if you have issue in placing your order and the available payment method.
We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
If you are an App user, please update your App version on the App store or Play Store and you may file an Online Ticket for your concern. Just click Account>Help Center.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”
"I buy Christmas pajamas for the family every year and even as our family grows I have never been disappointed with selection, sizes and something for every single person from our newest baby to the grandparents.
Thank you for making this holiday tradition easy!"
"I purchased to my grandson, and I like what I received. Nice and good material staff. "
"Great price and variety. website easy to navigate"
"New granddaughter who will love this clothing so will her parents "
"you have new discounted pricing for new customers, i do not know what is pricing for me and what is for someone else. Don't like to tryo to navigate understanding pricing for simple purchases, wastes too much time. And I do not like that new customers are getting better pricing when I have been a loyal customer and would also appreciate the discount. "
“Hi,
We sincerely apologize if you have encountered issues while placing your order. We apologize if you have in the prices and the currency of your order.
We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
If you are an App user, please update your App version on the App store or Play Store and you may file an Online Ticket for your concern. Just click Account>Help Center.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”
"easy to order, fasst to ship, love the clothes!"
A rep from PatPat, PatPat., has responded:
“Hi,
We sincerely apologize if you have encountered issues while placing your order. We apologize if you have issue in placing your address.
We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
If you are an App user, please update your App version on the App store or Play Store and you may file an Online Ticket for your concern. Just click Account>Help Center.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”