"Looking forward to my first purchase!"
"Website a little frustrating but good products"
"FIRST TIME BUYING WAS EASY "
"Found almost everything I needed to send !y grand daughter off to school looking stylish!"
"Unable to purchase the buy 1 get 1 free sets"
"THESE CLOTHES ARE SO CUTE. CHECKING OUT THIS FIRST ORDER TO SEE IF THE QUALITY IS AS GOOD AS IT LOOKS! NOT THE QUALITY I EXPECTED. "
"I just ordered and the products seems very cute. I can’t wait receiving my order!"
"Affordable outfits and clothing"
"Enjoyed shopping early for our grandchildren because we have so many"
"Good materials, everything looks the same as in the pictures. "
"Website was easy to use. Great experience.
"
"Cute clothes, good price, & great new customer discounts!"
"Love the clothes from here
Shipping free and fast
Will by from them again "
"It is always so easy to order so many cute things"
"Excited to find great mummy/daughter matchy matchy hoodies for the breast cancer foundation pink ribbon walks, website takes ages to navigate, guess that’s coz there are sooo many options to search. Took ages to get payment to accept as website wouldn’t recognise my email address as a real address, also wasn’t able to use any of my available vouchers, how do you apply them at checkout???!! "
“Hi,
We sincerely apologize if you have encountered issues while placing your order. We apologize if you have issue in applying the voucher.
We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
If you are an App user, please update your App version on the App store or Play Store and you may file an Online Ticket for your concern. Just click Account>Help Center.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”
A rep from PatPat, PatPat., has responded:
“Hi,
We sincerely apologize for the issue you have encountered. We are sorry that you had difficulty verifying your email. This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”