"Lots of great offers and cute designs"
"As long as I get the stuff I will order again"
"I unfortunately, redeemed 2000 points in error as I had a total of 2909 and then I used another 500 to have $6.65CAD off. Would you be able to add the 2000 points back on?"
"easy to use and order what I want"
"Great selection of products and good value"
"I wish there was an option to obtain next day delivery as opposed to only having standard."
"I loved the clothes and the prices! I just felt it was deceptive that you thought your first order was going to be reduced prices, not just one item. "
"Muy bien me gusta mucho la ropa que teneis"
"So much to choose from and the sizes are good. Delivery is always quick"
"Didn't honor the price quoted. Very confusing. I don't like inviting prices just to lure me."
“Hi,
We sincerely apologize if you have encountered issues with the item prices.
We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
If you are an App user, please update your App version on the App store or Play Store and you may file an Online Ticket for your concern. Just click Account>Help Center.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”
"Unsure till clothing comes in
"
“Hi,
We sincerely apologize for any inconvenience and we appreciate you for placing an order.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”
"1st time ordering, this part was easy."
"Like patPat clothing and prices, promotions!"
"Most sets don’t have many sizes available."
“Hi,
We sincerely apologize for the issue you have encountered. We are sorry that our matching set lacks some sizes. This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”
"Very satisfied good product "
A rep from PatPat, PatPat., has responded:
“Hi,
We sincerely apologize for the issue you have encountered. We also apologize if we can not add back the points redeemed in error. This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”