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Product & services pricing
4.07/5
Chance of future purchase:
2.92/5
Shipping & packaging:
2.09/5
Customer service:
2.09/5
Return/Replacement policy:
3.34/5

Verified
2/5

2016-01-26

Dissatisfied

"I need to return one of the sheet sets, no information on how to do that?"


Verified
5/5

2016-01-19

5 Stars

"I am so happy I found your website. It was easy to order, the price was right, ordering easy, shipped quickly.

My curtains are just what I wanted. They are beautiful..

Thank you thank you
"


Verified
4/5

2016-01-10

"I ordered an April Cornell red holly king quilt set, shams , 4 throws, and 2 standard shams. The throws, and standard shams arrived, but I got a notice that the king set & shams was canceled, because they were out of stock. That was after the order went through and I was charged. Then they had to issue a refund. Seems like they should know whether an item is in stock when you order. The rest of the order arrived promptly and in good condition. The April Cornell throws are beautiful."


Verified
3/5

2016-01-02

"Well I can't say yet weather I'm satisfied or dissatisfied I ordered a shower curtain with matching towels I was notified it is out of stock till after the 1st of the year , it was a little disappointing but these things happen and I really like the design I picked so I am patiently waiting to see when it will come I expect to here soon and if it looks as good as I think it will I'll be ordering the rest of the accessories . Thank You "


Verified
2/5

2015-12-09

"It takes to long to receive product still have not receive itm"


Verified
5/5

2015-11-25

"No problem in ordering. Have already received order. everything seems to be there. It is a Christmas gift. I hope I can return anything that I ordered incase they don't like it but I think it will be ok. Think you"


Verified
2/5

2015-11-18

"Placed order and you cancelled my order because the product was not available, l was very disappointed and i am a first time customer "


Verified
2/5

2015-11-11

"CUSTOMS CHARGED $96 FOR THE ITEM. That made it expensive.
"


Verified
5/5

2015-11-09

"Product was as described and delivery was prompt. All items were just what my wife was looking for and the colors in the photos are very close to true. "


Verified
5/5

2015-11-01

"Very please with the quickness of the order be delivered"


Verified
5/5

2015-10-27

"Love my Croscill purchase. The price was awesome and the service was excellent!! Will definitely use them again. I'm telling everyone about Pauls!!"


Verified
5/5

2015-10-21

"This company has the best customer service I have encountered in a long time. The response was immediate, efficient, professional and friendly. I would highly recommend them to anyone shopping on line. They have a great selection of goods, ease of return policy and stay on top of any questions that arise."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-10-20

"So far, I've purchased two bed sets, both by C&F which Paul's Home Fashions sells. Love this product. We bought one set for our Queen bed in our master and one for one of our guests rooms, also for a queen. I plan to purchase more as we continue to redecorate our home. Thank you!!!!"


Verified
5/5

2015-10-14

"I called first with a question and got a human being right away! He was very helpful. Definitely would order from them again.
"


Verified
5/5

2015-09-19

"Love the comforter and drapes. Accurate presentation of colors!"