"Excellent customer service follow-up. Unfortunately, the item I ordered was discontinued by the manufacturer, but the customer service representative recommended other options including alternate sources that may have had backstock. Very impressed and will order again. "
"I had searched for bedding for months and found just the right one. It was reasonably priced and was received in a timely manner. I got my bedding put together and it is lovely, would definitely shop with Paul's Home Fashions again!"
"Very helpful on the phone. After looking for a few weeks and not finding what I needed, I found Paul's Home Fashions. Had what exactly what I needed. Thank you so much."
"My order was incomplete. I contacted Paul's Home Fashions and they said that it would be taken care of, but a week later the order is still incomplete. This was my first time utilizing this retailer to purchase Croscill Bedding and it will be the last time. Customer Service should be a top priority for every retailer."
"My order was delivered quickly and the bedding looks amazing…. Love Love Love IT! "
"I have not received my purchase yet so can only say the online experience was great"
"On time delivery.Very nice costume services "
"The barbwire embroidered valance by Hi End Accents arrived promptly. They are perfect. However, the rest of the order, Abilene valances and swags did not come. I emailed support and was told that they would be shipped after Aug. 19. I knew the valances would not be available until Aug. 19, but I thought the swags would be here. Since I had not ordered from this sight, I was a little concerned. "
"Absolutely loved it! Our bedroom looks amazing. The colors and quality are great. My items came very quickly. I would definitely would order from Paul's again.
Michelle"
"Great product and fast accurate delivery. "
"I received my merchandise within a few days and was very happy with the items I ordered."
"If this is regarding the valances we purchased, one in a set of four was different from the rest. Paul's quickly took care of this problem by sending us a complete new set within a week and a shipping label to return the four original valances. The lady I spoke with at Paul's was very nice, very efficient, and made the whole process go smoothly. As a result of our good experience, we purchased another item from Paul's and would recommend them to anyone wanting home décor."
"Sent wrong items. Had to call to get the rest of my order. No packing list included. No return forms. Had to send an email to get a return slip , then they charged a restocking fee and took back the free shipping! Never ever use this site to shop !! "
"Horrible service I order 3 curtains I was suppose to receive the, inn3 days because I payed 15 dollars for shipping. I only got one curtain. When I called they told me they were out of stock and I wouldn't receive them until late August. I payed 15 for 3 day shipping.. I lost that.NEVER buying from here again!!!!!"
"excellent service. laura was particularly helpful to me. there was n error in the mrking of the bedspread size and she is fed exing me the correct size. i will do more business with pauls."