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Product & services pricing
4.07/5
Chance of future purchase:
2.92/5
Shipping & packaging:
2.09/5
Customer service:
2.09/5
Return/Replacement policy:
3.34/5

5/5

2022-03-30

Beautiful - Love it!

"Even better then expected - love them - excellent quality. Great Company/people to work with"

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5/5

2022-03-21

Very positive experience

"Great quality, fair price and great service when they had to replace a panel. "

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5/5

2022-03-08

Love it

"Absolutely love my my bedspread. Great quality!"

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5/5

2022-03-01

Beautiful Merchandise

"I had finally located a beautiful, unique bedding ensemble after searching for months. Paul’s had by far the best pricing for the items I wanted. It shipped well-packaged and arrived promptly. I am so pleased with my purchase. "

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5/5

2022-02-27

Great selection, product quality, pricing

"Great selection, product quality, pricing and shipping communications. The product description was spot on.
Only issue was that I ordered a square pillow which was on the packing slip but received a round pillow.
"

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5/5

2022-02-27

Soft and Comfy

"I was truly surprised at how comfortable and soft these sheets are. I am very happy with them and will be ordering them again. Thank you!"

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5/5

2022-02-17

Beautiful bedding

"Our bedding is beautiful and came in a timely manner . "

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5/5

2022-02-10

Great Price

"I found the bedding on a different site and googled it and found it here for much less. It was a gift and they are very happy with the quilt set. "

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5/5

2022-01-20

Bear Quilt

"Arrived quickly and is beautiful. Very happy with the customer service as they kept me informed of when my order would be shipping. "

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5/5

2021-12-22

Exceptional work and service

"Ordered two hooked pillows. Very cool. Prettier in real life. Well-packaged. Prompt and curteous service. Will definitely order from Paul's Home Fashions again in the future."

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4/5

2021-12-15

Good service

"We ordered a very nice comforter. There were some problems with getting this shipped to us, however when we spoke to a customer service person, he was professional and made the needed calls to be sure we received the product."

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5/5

2021-12-15

Great service and product

"I was looking for this specific comforter set and found that Paul's Home Fashions had the best price and an easy-to-understand return policy. The comforter set is beautiful!"

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5/5

2021-12-13

The items were perfect

"Easy to work with. Price fair. Shipped quick. Love the items."

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3/5

2021-11-27

Had to exchange for misleading color and was charged for shipping

"I had to return items for exchange for color because of difference in website color pictures, and 1 wrong item sent. When I called I was told I would not get charged for original shipping. That was a lie because not only did they charge for original shipping, but I had to pay for return shipping. I tried to give business to small companies, but never again!!!!"

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1/5

2021-11-24

MISLEADING CLIENTS

"It was a huge mistake to place an order from Paul Home Fashions. I placed an order for a comforter set online on October 13, 2021. A Client rep send an email stating that the credit card will be charged but the item shall be shipped after 3 weeks as its on backordered. I sent a reply stating to cancel the order. My card was charged the next day, and after consecutive 3 emails to cancel the order, I received an email on a few days later that the order is shipped and requested "Please do not cancel or return your item". I addressed my concerns why the order is not getting canceled and how come the shipment is sent when its backordered after charging the card and 5 days later after cancellation requests. Though the credit card company opened the dispute, I was partially refunded and not in full. Paul Fashions kept $60 without any agreements. The credit card company is notified and so is Consumer Reports/Business Bureau as Paul Fashions is misleading their clients for a hidden profit. I will go up the hierarchy should AMEX, Consumer Reports/Business Bureau are denied the refund.....that saying a hidden profit of $60 by Paul Fashions could cost them triple fold. "

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