ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.07/5
Chance of future purchase:
2.92/5
Shipping & packaging:
2.09/5
Customer service:
2.09/5
Return/Replacement policy:
3.34/5

Verified
5/5

2014-06-13

"Satisfied with quality of items, price and shipment . I'm very happy I found Paul's Home Fashions. "


Verified
1/5

2014-06-11

"Did not look like picture very poor quality. Cost me $32.00 just to look at it because of return postage and restocking fee. No other company that I deal with charges a restocking fee. Will never do business with this site again."


Verified
5/5

2014-06-06

"Thanks for your good selection and great prices! I found exactly what I was looking for!"


Verified
5/5

2014-06-06

"Excellent product and service"


Verified
5/5

2014-06-03

"After ordering Monalisa lace curtain Panel and Valance, I realized I needed to order one more item to complete my curtain set. I called Customer Service next day and explained my situation. Although they processed my original order already, they will send the extra item without shipping charge. I was impressed by their efficient customer service and personal attention to the issue even if it is a small item. "


Verified
5/5

2014-05-28

"In the last month I placed two orders with Pauls Home Fashions. I have found the personnel to be extremely accommodating, pleasant and friendly. Additionally, they were very knowledgeable, and the service was excellent in every way. The Thomasville bedding I ordered was very well-made and of extremely high quality. Their prices were better than any I found elsewhere. Pauls Home Fashions notified me of the ship date and the tracking number so that I could arrange to receive the package and even coordinated my use of My Choice (a UPS option) with the manufacturer. I highly recommend Pauls Home Fashions for their fine products and quality service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-05-24

"Was thrilled to find all the items I wanted, plus even more matching items. Delivery was quick and easy and merchandise was excellent quality!"


Verified
2/5

2014-05-15

"Damaged panel, quality poor, didn't like restocking charge
even though it was damaged.
"


Verified
5/5

2014-05-15

"I shopped and shopped to find a better deal....I could not!! My order arrived in record time and my beautiful coastal Catalina bed ensemble is truly just what I hoped it would be!! Quality and indeed looks just like the picture!
I'll be back!
M Phoenix
Las Vegas NV
"


Verified
5/5

2014-05-13

"Excellent service communication and quality. I will be shipping for all my bedding at Paul's"


Verified
5/5

2014-05-08

"I searched for a very long time for the perfect bedspread and finally found it at Paul's."


Verified
5/5

2014-05-05

"I ordered a full set of sheets and was not happy with the quality of the material. I contacted Paul's Home fashion to let them know. I told them I realized it was not their fault, but their vendors. Paul's worked with me in a prompt and kind manner and credited my card in a timely fashion. I would order from them in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
2/5

2014-04-29

"2 standard shams are on backorder. I wasn't notified of this until after my order had arrived. And I am still waiting on them to arrive, it is now on the 3rd week. If I have of known this I would have not order it."


Verified
4/5

2014-04-27

"They did have the curtains I was having a hard time finding.

I ordered three pleated valances. Two were pleated and one was not. So I have a mismatch on the valances in my kitchen. I will probably be the only one to notice this, but it is disappointing.
"


Verified
5/5

2014-04-23

"Paul's Home Fashions was the only site I could find with the pattern and styles of curtains. Kudos to them and their excellent selection of products and superior service. I will recommend them to my friends and will return to their site for my future needs."