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Product & services pricing
4.07/5
Chance of future purchase:
2.92/5
Shipping & packaging:
2.09/5
Customer service:
2.09/5
Return/Replacement policy:
3.34/5

Verified
1/5

2014-03-02

"Ordered on 2/22/2014. STILL in processing?????? Today is March 2, 2014!! Whats with that??? Its only a pair of curtains!!!
VERY dissatisfied!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-02-28

"Love the Bali Breeze set by Crocsill ! Got most of my order still waiting for shams and a pillow.
Thank You
Also Love how fast the order was delivered.
"


Verified
5/5

2014-02-28

"Excellent service and product."


5/5

2014-02-27

"I am very satisfied with Paul's and home delivery. My bedspread came within 4 days and it's beautiful. I love it!"


Verified
3/5

2014-02-26

"I was told I would receive an email before the SHIPPING of my order of bedding items, which I did NOT receive. Since it was being shipped from the manufacturer, I cancelled the order with Paul's because it was taking so long and many were out of stock (I NEEDED it right away) and assuming that it had not shipped because I had not gotten an email, I purchased the items elsewhere. My order arrived the next day from the manufacturer. COMMUNICATION was the problem here."


Verified
5/5

2014-02-25

"Just received the black and blue zebra print bed in a bag set for my daughter ,it's beautiful,she loves it!
"


Verified
5/5

2014-02-24

"Top quality items; excellent customer service; very quick delivery; exactly as ordered."


Verified
5/5

2014-02-21

"Very satisfied as a first time customer...received top quality merchandise that was shipped to me quickly...will definitely order again...also love the large selection to choose from and the fact that most all are in stock."


Verified
1/5

2014-02-19

"What a horrible experience with this company!!! My order was never placed or shipped and when I inquired about it was treated like I was anything but a paying customer. No apologies, no empathy at all! Will never, ever order from them again or recommend them to anyone else."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-02-18

"I recently purchased drapery panels and bedspread from Paul's home fashion. Although I haven't been able to take them to my beach house yet, they arrived quickly and are of great quality and exactly how they looked on the website. I'm excited to put the rooms together with my purchase.. I WILL be purchasing from Paul's home Fashions again!"


Verified
1/5

2014-02-12

"On line stated it was in stock, days later I received an email that nothing was in stock and did not have any information when it may be in. I called the store and spoke to someone who seemed uninterested and annoyed and he had no information either.
Does not sound to me like this is a company concerned about it's future business.
"


Verified
5/5

2014-02-07

"Great value and free shipping."


Verified
5/5

2014-02-02

"Customer Service is awesome; very patient and courteous. Returned an item (nothing wrong with it, changed my mind, hassle-free process. I'd recommend Paul's Home Fashions to friends and family without hesitation. "


Verified
5/5

2014-02-01

"easy to navigate web site and order."


Verified
5/5

2014-01-31

"They delivered in a timely way. Even though my order was not 100% complete, they assured me that it would be completed very soon. They were consistent with updates on delivery, too, which was appreciated."