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Product & services pricing
4.07/5
Chance of future purchase:
2.92/5
Shipping & packaging:
2.09/5
Customer service:
2.09/5
Return/Replacement policy:
3.34/5

Verified
5/5

2013-11-03

"Paul's had the bedspread that I wanted. When I found it on Sale I placed my order. It came quickly and is just what I wanted."


Verified
5/5

2013-11-02

"Delivery was prompt and the product was just what I was looking for!"


Verified
5/5

2013-11-01

"Delivery was faster than expected and item was exactly as ordered. Customer service, when I called, was exceptional!!!"

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
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Verified
5/5

2013-11-01

"Great customer service!!!"


Verified
4/5

2013-10-31

"My beautiful tropical bed quilt and shams took longer than expected, but they were worth it!!!"


Verified
5/5

2013-10-27

"The beautiful red and white quilt looks just like it did in the photo on the web site! Love it."


Verified
3/5

2013-10-25

"I ordered a quilted bedding set. I received it exactly when PHF said I would. However, the bedding set turned out to be a lot darker than what was pictured on their site so I need to return it. After looking for months for a particular color, I was very disappointed that the bedding color was drastically different from what was pictured."


Verified
2/5

2013-10-24

"I have not received my order yet. It takes 10 days for them to get the product before they can mail it to me. Takes way too long. Would be great if they could have told me this upfront It is a gift for someone, so I'm disappointed. Love the selection they have on their website."


Verified
5/5

2013-10-24

"Great website with every brand you can imagine. Fast order processing and shipping; same with returns. I forgot to enclose my original paperwork when I returned an item but that did not prevent a quick refund. Customer service is very good also. I will not be going into a store for bedding from now on -- just going to click on Paul's Home Fashions!!"


Verified
5/5

2013-10-23

"Excellent company both online and their customer service is fantastic!"


Verified
5/5

2013-10-22

"Loved the items i got, but it did take a long time for shipping."


Verified
5/5

2013-10-19

"The quilt order arrived as ordered and in a timely manner"


Verified
5/5

2013-10-19

"Saw similar drapes locally (at Anna's) in a rod pocket design called "Dante" but wanted grommets. Found "Intersect paprika" at Paul's Home Fashions was a close match, nicely priced especially compared to typical drapery sources (Macy's, Belk, Sears, JCP, BB&B). Paul's shipped the day of order and drapes arrived on schedule with email notification and UPS tracking. Drape colors are reasonably close to what was pictured, but as with any photograph, especially online, it's approximate. Fabric was slightly different from the Dante, being a more coarsely woven poly so the drape is not quite as heavy. Looks great out of the package, and I'm eager to start (and finish) painting walls to match drape colors and hanging the drapes. Based on initial experience I'm very happy with the product and with Paul. I would not hesitate to do business again or to recommend to others."


Verified
5/5

2013-10-18

"Love the bed quilt we ordered from Paul's Home Fashions! We had been looking for one to 'fit' our guest room after buying & returning others. The ST AUGUSTINE -shell spread/quilt is absolutely PERFECT! Our order was timely and not a problem with the delivery. We plan on using Paul's again when we do over our 2 rooms upstairs. Can not wait to see how well their quilts will 'fit' in those rooms. :)"


Verified
5/5

2013-10-17

"Never a problem with availability and products have arrived as described. Shipping is too steep though and for the cost, doesn't arrive quickly. Overall, I would return to Paul's for further purchases."