"Great phone customer service."
"Have not heard anything from Paul's since I ordered on 7/31--it is now 8/8. There has been no communication other than that my order was received. No shipping emails, no updates, have not received product yet so hard to rate the company.
Oops--Sorry Paul's! Just received an email from Paul's reminding me that the item I ordered says 2 week shipping stated under "Availability". I guess I was looking more at the confirmation email-- which does not state estimated shipping time. 2 weeks still seems like a long time. Thanks for contacting me so quickly about this! Please note my new star rating!"
"I love the Martha Washington bedspread I purchased here. It looks exactly like the one I saw and fell in love with way back in 1955. I waited many years to finally make this purchase but I am ecstatic with the results. I would not hesitate to make further purchases from Paul's Home Fashions.
This is a wonderful online store."
"Quick and easy way to shop for a gift-- found exactly what i wanted and mailed it to the bride and groom in just minutes! And with free shipping :)"
"I found Paul's Home Fashions when I googled coastal bedding. I placed an order on 7-29-13 for C&F cora-quilt rugs and decorative pillows, and after placing my order, I found another rug that I wanted so I called and spoke with Paul and he took my additional order so it could be included with my first order without paying shipping chgs. I received my orders on 8-2-13. I am 110% satisfied with my products and the promptness in receiving my order. So pleased that I placed another order today. Also, the prices were much lower than retail department stores. Thank you Paul and Laura."
"I placed an order for items on their site and afterwards received an email stating that one item was no longer available. A couple of days later I call them on balance of order and they did not know anything. They researched and then sent me a short email stating amount refunded. They provided no explanation, I had to call to get explanation. Why have items on your site that you do not have available to sell. Very bad experience! Would never recommend!"
"I am always pleased with the service and quality of the materials. I have used Paul's many times and keep coming back."
"Very easy to order & great prices. It was also wonderful that I got to speak immediately & directly with a person when I called to inquire about my order. I would definitely recommend this store to friends & family. "
"I don't understand why 10 business days are required to ship out my order."
"i like my curtains. i may buy another set."
"Pillow came fast! Daybed ensemble coming next week. Paul's storehas always been great. Used to shop there when I lived in Austin and now shopping online with them! Love the products and the customer service!"
"I have received nothing. I finally got a notice that it was shipped yesterday on the 18th, 8 days after it was ordered. There was no notice that it was out of stock or would be delayed. I have never had any "store", online wait 8 days to ship a product. Since I have Multiple Sclerosis, most of my shopping is done on line. I will not use this company again. I am hoping that my order is what I wanted, and of decent quality. I am a bit skeptical now."
"I am a little disappointed in the turn around time on my order. I placed my order on July 7 and a week later it's still being processed and my order hasn't even left their warehouse. I would think twice about ordering from them again"
"I really appreciated your online "store" and how quickly you sent my comforter. I had one years ago and it is so nice to finally have one again. I will certainly use "Paul's Home Fashions" again."
"Ordering was very easy, loved my quilt set! Fast delivery, will use again!!!
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