"I received the ring, and I just wanted to say thank you so much. My best friend loved it! Best 30th birthday present & EXCELLENT SERVICE THANK YOU!"
"I want to write a review about the excellent service and wonderful pearls I received. Especially when there was a query about one aspect. They were so prompt and helpful. I would be pleased to recommend you to all my friends, and have already done so."
"The pearls are gorgeous! My wife loves it! Thank you! "
"Pearl Accessory did an amazing job helping me with my holiday shopping. This is my first time to shop such expensive jewelry online. I purchased a Tahitian necklace for my wife. She was so happy to wear it. Even though I am not a pearl expert, but when I got the pearls I was really impressed. The pearls were obviously very high quality with some brilliant luster. Laura is really patient and helpful to me to select the color and pearls. All well! Hopefully I can get back to shop with you guys soon. Good luck to your business! Marc"
"Hi Laura, I received the order last Thursday and in time for my daughter's birthday! The pearls were beautiful! Your customer service and attention was terrific, and I will definitely check first with Pearl Accessory when making my next pearl purchase. Thank you, Scotti"
"RECEIVED PACKAGE DAYS AGO. THE EARRINGS ARE VERY PRETTY AND EXACTLY THE RIGHT SIZE FOR MY FACE. I RECOMMENDED PEARL ACCESSORY TO MY BEST FRIEND. THANK YOU FOR YOUR SERVICE. JILL FROM BOSTON."
"BEAUTIFUL NECKLACE MY DAUGHTER LOVES IT THANK YOU FOR YOUR HELP WILL ORDER FROM PEARL ACCESSORY SOON"
"Received my ring today and am very happy with it. The peacock overtone is just beautiful! The size fits very well. Fast shipping and great communication. I'll definitely shop here again. Thank you."
"Very good service. Nice job!"
"I ordered a pearl necklace with matching earrings from pearl accessory. I had priced the similar items at several jewelry shops and the price was about double even triple of that I paid at the pearl accessory. I am happy with my purchase and intend to give them to my wife for our 30th Wedding Anniversary. Thank you very much.
"
"Bought some Beautiful pearl earrings for my Wife at a really good price and they were delivered 6 days later from the date I purchased to Yorkshire in the Uk !!! . Brilliant service from the Pearl Accessory will definitely buy from them again. BOB"
"I'm very pleased with the 8-8.5mm Japanese Akoya white pearl necklace I purchased from Pearl Accessory as a gift for my wife. The necklace was packaged nicely, I was so happy with it. I did my due diligence on this company, and ordered with confidence. My wife was certainly pleased. The necklace on a 18" chain looks beautiful on her! I highly recommend Pearl Accessory!"
"Pearlacce.com always has a great selection, shipping is fast, and the customer service is excellent. I have purchased a set of Akoya pearl necklace for my wedding a month ago. It really meets my satisfaction. It’s just so great! Shopping on pearl accessory is so convenient and I always recommend them to my family and friends. I honestly think they have the best customer service of any online company I have dealt with, and I do almost all my shopping online."
"Paid $829 plus $80 shipping to ship it back to China. The website states they are located in Los Angeles, nowhere does it say the items are shipped from China. The company did not want to accept the return and offered me $200 to keep the broken necklace. They said not to put insurance on it- sure like I'm going to risk almost $1,000? They also said it probably would get lost.
I was in touch with them and told them I wanted to return the necklace. I had open to PayPal case against them because they are dishonest- nowhere on the website does it say the item ships from China. If I had known I never would have ordered it, it is so difficult to send things back.
Oh and by the way the reason I'm not keeping it is because the knotting was terrible, so the pearls slid through. The necklace wasn't well-matched, the pearls were not high quality, and pearls were falling through the knots together so I needed to have it restrung. Upon taking it to get restrung he measured the pearls and said what did you pay for this $300? The pearls were also smaller in size then 7 1/2 to 8 mm. It was obviously low-quality.
Then when I was speaking to them about returning the necklace, they said take down the reviews first.
I opened so PayPal case submitted expert review of the necklace and won my case. But the stress doesn't stop there, the tracking number shows it's stuck in Shanghai for 10 days. Fortunately I have insurance on it. I hope I get my money back. I will never ever spend a lot of money on something from China again. And I will use Amazon!
I'm obviously posting this so no one makes the same mistake with this dishonest company."
"I have been shopping with Pearl Accessory for 5 years, very quick delivery. My husband and I are all very pleased with their pearl jewelry. Many thanks to Laura, and for all the questions I had asked while enquiring about the products.Your patience with e mails back and forth with your answers was amazing and so spontaneous. Thankyou again-from Melbourne, Australia!"