"Worst experience ever in this location. I felt that my business wasn't appreciated and I was there as an inconvenience to the clerk who ate nachos and cheese during the entire transaction."
"Good experience. I usually do not ask for assistance when I am shopping but I did on my last visit. The associate was very helpful and I continued shopping in another department. I did not need assistance throughout my time in the store."
"It was nice. There was hardly anyone in the store so I got to see more things and that I did! It was near closing (15 min), so I felt a bit rushed when they announced it ( my fault not theirs), I should have arrived earlier. There were no lines and I got right out. Overall was a nice shopping experience."
"Love it! Love the Smashbox girl"
"The shoe line could be improved and expanded."
"Great deals.....spent several hours just browsing and shopping....loved it!!"
"Love shopping here. Has great sales."
"great selection of items - great prices, easy in/easy out"
"The fitting rooms were a disaster. Piles and piles of clothes everywhere - the benches, hangers including the floor. One set of fitting rooms was not even open with racks blocking entrance. This store needs a closing bringing in a team of people to put clothing back in stock or take away. I have never seen such a mess in any store like this in fitting area. Question 43 does not have a correct answer for me and I can not submit this eval without answering it so I lied. I haven't been in the store in the past year or online and did not buy anything in the last year. I'm not a big shopper and I don't like you have a question with no answer for someone who hasn't been there over a year."
"Just fine. Was in the store for once an hour"
"the store needs ambient, maybe classical music. Also friendly people that notice my arrival.The petite clothing is limited to old fashion too classic.The fitting room was very disorganized, clothing on the floor, some trash abd cardboard as well as clothing hangers all over floor, i hardly got in and out."
"My experience at the store was quite pleasing. The store was laid out and organized will. I could find everything I was looking for easily."
"Good experience...wish you would stock more petite clothing"
"Have been a shopper with this company since it came to town. Always find a bargain and most of the time it is more than one bargain at a time. Great prices and great clothing for all the family."
"Always clean and always friendly"
A rep from Peebles, Franklin, NC, rbSTAGE, has responded:
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associate to get this corrected. If you’d like to discuss this further, please contact our call center at 1-800-472-8437. We sincerely hope to earn back your business.”