"Since the remodel, I have been very disappointed, the selection in home area is almost nothing now. selections in other areas too. The aisle are so narrow you can't even turn around, instead of more room, it looks like there is less, with less choices, especially in pre-teen student areas, clothes and shoes. EX. I have a birthday coupon and every time I try to use it they say I cannot use with something on sale. Coupon policies have changed they said. You are lucky to get an associate, especially in shoes. We helped an elderly man that asked us does any body work in this damn place we went to the counter and asked somebody to please help him (he was old and moved very slowly) all associates stay at the desk area, you have to come to them if you need help. I was asked by associate while I was in boys section as he was working, if i needed any help, and he was very nice, I had never seen him there before, the others act like we are bothering them. So different then what it used to be. I may try different towns Peebles and see if better selection, but this remodel was not for the best."
"I love shopping Stage and going to the store ..has always been a great experience."
"I came to the store to experience a new fragrance. Store associate Leslie was such an amazing help and made the entire experience a delight! I really enjoyed her no pressure approach and knowledge she made sure I purchased EXACTLY what I wanted and helped me with a great deal as well. In addition she let me experience the Clinique line and now I'm extremely impressed by that as well! I won't go anywhere else for fragrance or cosmetics now. I can't wait for my next visit I've already received so many compliments on my new fragrance and skin. I tell them all to go to Leslie at Peebles in Milford, Delaware!!!"
"The new updated store is great! Taking out all the check out places, not so much."
"Always enjoying shopping at Peebles."
"My experience with Peebles has always been positive. I wish that you had more associates in the store. Maybe they were busy with other matters. The store is clean, merchandise is displayed well. I shop a Peebles often and I always find what I'm looking for. I don't shop other department stores because their quality is not as good as Peebles. I live in rural area, and your store is closer to me than others. I like Peebles."
"This was my first time and it was experience of shopping for my daughter and then returning back the next day to shop for myself. My daughter was very pleased with the fashion of clothes I brought her and was utmost happy with everything I brought. Love the store."
"Beautiful store. Just need more brands in the girls 4t department."
"I have always shopped this store when visiting family. I love it!"
"I was happy to find a dress, below the knee for a funeral family visitation night."
"Real good, nice for my nephew to find styles and colors he likes in his size."
"good, always a good shopping experience"
"It was great. I needed a shirt to go to the gym. I bought 3. Very happy."
"I love my neighborhood store, it's great but this survey is RIDICULOUSLY TOO LONG. Not doing this again!"
"i would just like the same prices online and in the store and some of the same merchandise to chose from that is why my experience was not that great because the items i wanted weren't available at the time i needed them and not the style of shoe i saw on your online site and if it is on sale online it should be on sale in the store too."
A rep from Peebles, Front Royal, VA, rbSTAGE, has responded:
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. In regards to your Birthday Coupon, they are eligible on sale items. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our call center at 1-800-743-8730. We look forward to working with you so we can earn back your business. ”