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Customer service:
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Return/Replacement policy:
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Verified Peebles, Hampton, VA Shopper
Verified
5/5

2019-01-26

"It was great!! My husband has a difficult time finding shoes that are comfortable & he was pleasd to see you carry wide width shoes!!I was disappointed in that I accidently used my regular Visa card when paying instead with my Peebles card. I won't receive my reward points toward my next purchase!"


Verified Peebles, Hampton, VA Shopper
Verified
5/5

2019-01-04

"I ENJOY SHOPPING IN THE STORE. THEY ARE THE ONLY STORE IN SMITFIELD THAT HAS GOOD QUALITYCLOTHING."


Verified Peebles, Hampton, VA Shopper
Verified
5/5

2018-12-30

"We love this store and the associates."


Verified Peebles, Hampton, VA Shopper
Verified
4/5

2018-12-28

"For myself, I rarely find much of interest. The sales are inviting so gifts are why I predominantly shop there. I do think that the sales associates are very helpful, especially Tosha who was extremely helpful and kind at the end of my very long day!"


Verified Peebles, Hampton, VA Shopper
Verified
5/5

2018-12-24

"Love to shop at this store due to quality of clothing."


Verified Peebles, Hampton, VA Shopper
Verified
5/5

2018-12-16

"I was greatly surprised with the a variety of products I found in the store. I was able to purchase gifts for three hard to shop for friends and family members in one trip!"


Verified Peebles, Hampton, VA Shopper
Verified
5/5

2018-12-16

"Associates are always friendly and helpful, if needed."


Verified Peebles, Hampton, VA Shopper
Verified
5/5

2018-12-07

"I am always happy with my purchases"


Verified Peebles, Hampton, VA Shopper
Verified
5/5

2018-12-05

"Great. I found the shoes I wanted and a pair of tennis shoes on sale."


Verified Peebles, Hampton, VA Shopper
Verified
5/5

2018-12-05

"My family loves shopping st Peebles"


Verified Peebles, Hampton, VA Shopper
Verified
5/5

2018-12-05

"the associate Joy helped me today with my return. she went above and beyond the call of duty. she called the Peebles 800 number to find my return since I didn't have my receipt. Joy was just wonderful trying to stay on the phone w/the 800 folks while ringing up customers. Wow, that was impressive. she's a keeper!!"


Rep reply posted 2018-12-05
A rep from Peebles, Hampton, VA, StageAM, has responded:

“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Peebles, Hampton, VA Shopper
Verified
5/5

2018-12-04

"Associates are always helpful helping me find size of clothing or shoes"


Verified Peebles, Hampton, VA Shopper
Verified
5/5

2018-11-25

"Very inviting setup and display. Welcoming and warm. Store associate, Tosha welcomed me as I entered the store. I only came to this store because I needed a gift bag for an item that I was delivering and I figured this may be a store that would sell a gift bag. Ms. Tosha advised in the most friendliest fashion that they didn't sell that item. I told her what I needed the gift bag for (a sympathy gift for someone who just lost their dog unexpectedly) and Ms. Tosha offered me a gift box at no charge. I was so appreciative of her compassion. As she was retrieving the box, I noticed boys Levi's jeans on display. I asked Ms. Tosha if they had men's Levi's and she escorted me to that display and told me that they had really good prices on them. I agree!!! I found my size immediately and she rang me up. She was very courteous and displayed the textbook version of exceptional customer service. Ms. Tosha is definitely an asset to Peebles or any customer driven business. Thank you!!"


Rep reply posted 2018-11-29
A rep from Peebles, Hampton, VA, StageAM, has responded:

“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Peebles, Hampton, VA Shopper
Verified
5/5

2018-11-23

"I always love to go to Peebles and see what they have on sale"


Verified Peebles, Hampton, VA Shopper
Verified
5/5

2018-11-18

"I love Connie at the Peebles store in the Willow Oaks Shopping Center in Hampton Va. She is always friendly and treats you like family. As soon as I walk in the door she greets me and makes me feel at home. She is a special lady."


Rep reply posted 2018-11-20
A rep from Peebles, Hampton, VA, StageAM, has responded:

“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”