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Customer service:
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Return/Replacement policy:
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Verified Peebles, Rehoboth Beach, DE Shopper
Verified
5/5

2019-04-01

"I received a $10.00 coupon in the mail. I gave it to the clerk at the register. When I got home I checked my receipt and found she didn’t give me the credit. Also, I bought clearance items and she didn’t advise me to use the 50% clearance coupon."


Verified Peebles, Rehoboth Beach, DE Shopper
Verified
4/5

2019-03-24

"This store is nice but I am a little disappointed in the clothing lines. I tend to wear conservative stuff and not fancy stuff."


Verified Peebles, Rehoboth Beach, DE Shopper
Verified
5/5

2019-03-19

"I have been a loyal customer for several years and visit many times a year, but this is the 1st survey I took the time to fill out. Alice, Lisa, and Susan are my go-to girls there. What compelled me this time was that as I waited in line ( I was 3rd ) the employees seemed to be putting too much emphasis, actually alot, as they seemed to be under pressure, to procure magazines and store credit card applications. That has since passed for me as they know I have one but choose not to use it because of its huge interest rate. I understand why.....I owned a business before I retired. But since you asked my opinion, I would prefer that your staff sell merchandise 1st and foremost. Thats the name of the game. Thank You"


Verified Peebles, Rehoboth Beach, DE Shopper
Verified
5/5

2019-03-18

"salesgirls are always attentive and friendly"


Verified Peebles, Rehoboth Beach, DE Shopper
Verified
5/5

2019-03-17

"I want you tp know you have a valued cashier associate - Brenda #000243291 in the Rehoboth, DE store. My daughter and I were shopping for $100 budjet for the Bethel Church to purchase clothing for young needy children as a mission in the Church. Brenda was so helpful and patient with us since we had a cart full of clothing. She was so friendly and kind since we had a budjet and had several brands (Nikie, etc) with red tags for the age discount but were not included in the sale and no where did we see signs telling us of the exclusion. we had to rethink some of the purchases but she did not get frustrated at all with us. My daughter finally got the $104.00 total purchase with the great assistance of Brenda. I know you usually just receive complaints, but I did want you to know Brenda gave us exceptional assistance. YOU HAVE A VALUABLE EMPLOYEE. Thank you."


Rep reply posted 2019-03-20
A rep from Peebles, Rehoboth Beach, , StageAM, has responded:

“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Peebles, Rehoboth Beach, DE Shopper
Verified
5/5

2019-03-17

"the clerks are so nice and helpful"


Verified Peebles, Rehoboth Beach, DE Shopper
Verified
5/5

2019-03-17

"Wanted to compliment your sales associate Brenda in the Rehoboth Beach, DE store. She provided us with EXCELLENT customer service. We made a very large purchase of kids clothes during your age discount sale on clearance items, for our church kids clothes drive. She went above and beyond helping us. She should be recognized for your excellent customer service! This day and time it's very difficult to find employees like Brenda."


Verified Peebles, Rehoboth Beach, DE Shopper
Verified
5/5

2019-03-14

"had a $5.00 gift on card could not use my last one because the total was 4.99 ,had to be 5.00 to use!!!!"


Verified Peebles, Rehoboth Beach, DE Shopper
Verified
5/5

2019-03-14

"dont know what stage is about."


Verified Peebles, Rehoboth Beach, DE Shopper
Verified
3/5

2019-03-13

"Was making returns and was asked by the cashier why I chose to wait so long to return items...when I first arrived was told policy had changed to 180 days for returns which I was no where near that length of time...was totally humiliated.i have shopped in pebbles stores for many years and spent mega money there but the way I feel now will never return"


Verified Peebles, Rehoboth Beach, DE Shopper
Verified
4/5

2019-03-11

"The store is middle of the road. Not happy when I was told that I had to key in my telephone so the associate could unlock her screen...really???"


Verified Peebles, Rehoboth Beach, DE Shopper
Verified
5/5

2019-03-10

"This store gets better all the time.Merchandise, appearence and talent"


Verified Peebles, Rehoboth Beach, DE Shopper
Verified
5/5

2019-03-10

"I visited Peeved, the sales associate told me about the online access to discounts. No one had ever told me about that before. Consequently I saved an additional $60 even after other savings. I thanked her profusely but wondered why no one else see had ever mentioned it before."


Verified Peebles, Rehoboth Beach, DE Shopper
Verified
3/5

2019-03-06

"For the past 10 years I have shopped at this store exclusively. The employees are amazing, but the plus department is downsized . Please let me know when or if you are going to stock Ruby Road again. I really do not want to have to get a Boscov card. They carry Ruby Road but I don't like the layout of their stores."


Verified Peebles, Rehoboth Beach, DE Shopper
Verified
4/5

2019-02-27

"Jessica in Estée Lauder was wonderful, kind and patient and aimed to please. She was great"


Rep reply posted 2019-02-28
A rep from Peebles, Rehoboth Beach, , StageAM, has responded:

“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”