"You shouldn't be charged twice for shipping. If you pay for expedited you shouldn't have to pay for regular shipping as well."

"I think the shipping costs are very high. I bought an $18.00 item and had to pay $8.00 in shipping."

"love my products - good quality"

"I don't understand why the shipping is calculated per item when you order a number of items and they can be shipped together."

"I didn't like the shipping charges and handling being almost 100% of the cost of the item. I had already committed to a group that we're buying it with, or I would not have gone through with the order."

"All orders made through personal creation are made with Quality, are reasonably priced and arrive quickly!"

"I've ordered many gifts and for every occasion. They are always beautiful and well made!"

"There should be a free personalization!"

"THERE WERE NO GLITCHES AND IT WAS A SMOOTH TRANSACTION WITH THE PHOTO UPLOAD AND OPTIONS"

"I wish I would of known this would cost me additional ($14.44) after paying $22 for mats. It seemed like a good deal until I completed order. I could of purchased from retailers for this price for better quality mat."

"Your Facebook special offer said $23.99 this was the price I would pay at check out. You all lied it was false advertisement. Ended up paying almost $18 more."

"Nice products. Personalization always comes out great."

"Thought the shipping and handling fees are outrageous! My 49 gift was over 70$$$"

"Got an email offering 30% VIP discount today only but couldn’t get it accepted on order. Decided to skip but saw new email saying I’d left item in cart & offered 20% off so ordered but ...."

"Charge way too much for shipping, handling and care."