"Your shipping and special care rates are outrageous!"

"One of the codes I was sent for free shipping would not work, so I took 2 points off."

"I was surprised to see the total after all that was added at the end. But, hopefully, the canvas will be beautiful as I hope."

"I have really enjoyed the items I purchase from you. I just bought the personalized notebook. It would have been nice if the center could have been personalized. Like 2016-2017 3rd Grade or make that optional as well. Then the name."

"your site is very user friendly, I didn't have to sign up for anything, bought this blanket in less than 2 minutes!"

"You offered a discount code then when applied a notification is sent that it no longer available or has expired"

"Due to shipping and handling fee's. It should be free or one or the other NOT both."

"No coupons for me to use.coupons I had did not work."

"I did not receive the 15% off of this purchase as promised. I tried to get a promo code online but was not successful. I am a returning customer and have been ordering items from you for years. Shipping and handling fees are also fairly outrageous as well. I love your products, however the issues I had today were extremely frustrating."

"Why am i getting charged standard and express delivery charges 7.99 each. If that is truly the case it will be my first and last time ordering from this website. I cant avoid it since i really want to send a gift to my friend for her loss. Please advice"

"I have always received quality gifts that stand out from the rest!"

"I love personalized gifts and the coasters I ordered look very professional!"

"Lots of extra charges: shipping and care and handling as well as sales tax"

"Cost is too high for shipping and extra fees."

"The shipping cost is high and I do not like being sent to another website called free shipping. Now I'm concerned about security."