"Your deliver charge, care and handling are extremely high. Probably not order from this company again. Book bag cost 29.99 coupon made it $19.99 after shipping care and handling total cost $34.21 who would pay that much for a little kids book bag. Not me ever again."

"I think shipping is too high in price and I think it should be free if spend over 50 like most places do."

"It’s a rip-off!! If my daughter wasn’t so excited about this backpack, I wouldn’t have ordered. You all stack charges on top of charges. Not right!!! Care and handling? Really??"

"the price started out good until the $14 in shipping and care fees. I understand the shipping for $9.99 but not another $4 for care. that should be an automatic customer service without a charge"

"The web site was easy to use. I like the product safety features."

"It would be nice to see a picture of what your ordering with your information personalized on it. The whole entire purchase all i saw was the sample photo. I had to keep clicking on view personalization just to make sure i was still getting what i wanted, up until i confirmed my purchase. I really hope i get what i purchased and not what the sample picture looked like."

"beautiful gifts and love the personalization and quick delivery"

"The shipping and handling are a little bit expensive. I am disappointed that you don't sell the Anniversary Ceramic Plates anymore. I wish you would sell them again 5 years from now on."

"Shipping and handling is toooo expensive"

"I felt shipping was excessive. Over 50% of total is excessive in my opinion, especially given expected deliver is over 10 days away."

"Overall my experience was great, but there were 2 issues. 1 I was given a code for 15% off and though it said the code was entered nothing was taken off. 3 I chose priority shipping and you charged me for it AND you Also charged me for Standard shipping as well. That’s not right. If you can get my item here by Saturday August 3rd my rating will increase to a 5 start for now it’ll be just a 2 star."

"love the look of the product"

"I did not like the fact that I had to pay a care & handling fee after paying shipping & handling. By the time I found this out I was already committed to buying it."

"Super cute items, good quality"

"Shipping way too expensive"