"I love your items and service"

"All previous orders have met my expectations, and were as described on the website."

"I love that you can add initials and personalize the gift I brought, but I don’t think charging twice for shipping is fair. $22 for shipping is insane"

"Very easy website to use and I like the prices of your products. Thank you for being affordable!"

"At first I was really excited about my choices, then, The “standard delivery” is $15! And of course it doesn’t tell you that up front. Then I go to get a rebate, and that’s BS too. Now I’m signed up for a free shipping program that I can’t figure out how to cancel! I like the products, but this will be the only time I shop with you because of the delivery charges that I just got sucked in to."

"Standard shipping charge should be under $5"

"Disappointed that I put 2 items into cart on 5/30/19 at sale price of $ 23.99. Went back on 5/31/19 to complete the purchase and price was back to $29.99. Therefore could not use coupon on the $ 23.99 price as I would have been able to the day before. Could understand if it was May to June, but it was still in May. Doesn't seem fair."

"Love the personalized gift options"

"your delivery/shipping & all other misc fees more than double the purchase total!!! Way to nickle & dime your clientel!"

"Have always been pleased with purchases."

"I don't like that there is extra charging to ship to Alaska."

"I bought a groupon to use on my order. I ended up spending more on shipping, handling and tax. I was not expecting that."

"Was very pleased with products, but think the standard shipping charge is outrageous!"

"Always excellent customer service. Gifts arrive on time and are high quality"

"The extra shipping and care costs are annoying. You also didn't make it clear that the Express shipping fees were on top of the standard fees."