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Shipping & packaging:
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Customer service:
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Return/Replacement policy:
0.00/5

Verified Personal Creations Shopper
Verified
3/5

2019-06-01

"The shipping charges were un-clear and excessive. It looks like standard shipping is included, but, no, it's $11.99. Then, there was a bogus additional charge of $4.99 for handling (?). That should be part of the order. I didn't cancel because I'm leaving tomorrow and needed to get this done. Next time, make ALL charges visible up-front. (And I'm NOT signing-up for some dubious promotion to get a shipping rebate.)"


Verified Personal Creations Shopper
Verified
3/5

2019-06-01

"My item kept getting erased from my cart while I was proofreading it."


Verified Personal Creations Shopper
Verified
1/5

2019-05-31

"Shipping charges are ridiculously high. That's not enough and you get hit with handling fees right before taxes. That's $20-30 on top of the order price. Rip off. I don't think I'm shopping here again though I liked the products."


Verified Personal Creations Shopper
Verified
5/5

2019-05-31

"I'm a new buyer, but have received many beautiful gifts from this company"


Verified Personal Creations Shopper
Verified
4/5

2019-05-31

"You charge way too much for shipping I just paid for Standard Shipping,Express shipping & Oversize shipping.When Standard shipping would have be fine.Almost $30.Insane"


Verified Personal Creations Shopper
Verified
4/5

2019-05-31

"I do not like that you charge a handling fee."


Verified Personal Creations Shopper
Verified
3/5

2019-05-31

"Shipping, handling, gift options were more than the gift even with 15% off."


Verified Personal Creations Shopper
Verified
5/5

2019-05-31

"I always get everything as ordered except once and they fixed it quickly"


Verified Personal Creations Shopper
Verified
5/5

2019-05-31

"Very easy to place order. Quality merchandise."


Verified Personal Creations Shopper
Verified
5/5

2019-05-31

"Easy. As long as my order comes"


Verified Personal Creations Shopper
Verified
3/5

2019-05-31

"Love you guys but had a very difficult with your website. Called the person was no help!!! So I just said forget it. So I needed the bag for a girls 60 bday weekend so I tried again. After a couple more try’s I got just to find out I have to pay for a handling charge, the shipping was high and between the taxes it was as much as 2 bags! Kinda disappointed. I did order it but not happy for all the extra charges."


Verified Personal Creations Shopper
Verified
5/5

2019-05-31

"The website was very easy to navigate and lots of options to choose from. Hardest part was picking which item I wanted to get customized."


Verified Personal Creations Shopper
Verified
5/5

2019-05-31

"I saw this gift on Facebook - it is unique and I am always looking for gifts that are unique but also personal and as an avid fisherman, my husband will love it!!"


Verified Personal Creations Shopper
Verified
5/5

2019-05-31

"It gave me an opportunity to create a special shirt for our son, who is getting married next month and “acquiring” a 4 year old daughter, too. Scarlett will give him the shirt for Father’s Day. I’m already crying happy tears. Thank you! "


Verified Personal Creations Shopper
Verified
4/5

2019-05-31

"bc I do not understand the extra charge for care and handling. I understand it is to be put in a gift box but what is the special handling charge?"