"They always have great gift ideas and help with issues."

"Need to improve delivery fee"

"HAD A TERRIBLE TIME GOING THROUGH CHECKOUT, CALLED AND SPOKE TO A WOMAN WHO DIDN'T SEEM TO KNOW MUCH, GAVE UP WENT BACK TO ONLINE ORDER. WOULD BE NICE IF I COULD HAVE SEEN THE PRODUCT WITH THE INFORMATION I SUPPLIED ON IT."

"Website is user friendly, and price is great."

"Every time i order a memorial. It is just beautiful and it is always a quality piece"

"I like that I can personalize things for the kids however your shipping and care and handling charges are quite expensive, more that other sites."

"Hard time ordering windows would close on me."

"I ALWAYS USE PERSONAL CREATIONS FOR BRIDAL & BABY SHOWER GIFTS AND HAVE NEVER BEEN DISAPPOINTED!!"

"I wish you had more for brother-in-law and sister-in-law"

"Well all the extra charges at the end of order that we're unexpected."

"I enjoy the products you offer which includes embroidery."

"I love the personalized gifts but the surprise charges at check out always make me a little less happy with my experience. Advertised free shipping is not free.My $79.99 purchase after shipping, handling and taxes ended up costing me $106.97"

"Your shipping costs equal the same amount as the item!"

"I was disappointed that I couldn't use my free shipping and the 20 % off your order over $49.00 as I was trying to order something nice for my great nieces and nephews, and it still cost me over $116.00. I just hope they like the plates & cups."

"I have ordered several things - all more than satisfactory. This particular item was loved when I ordered it for my Niece and her husband so I thought it would make a good wedding gift for my Nephew and his bride."