"It would have been helpful to know the delivery cost was $11 and there was a 5 dollar handling fee..I thought I was only being charged the $5 for delivery..if I had known it was going to be this expensive I probably would not have ordered it...your rates should be told up front"

"I despise huge shipping prices and handling charges!!!Put it into the price, up front, instead of ripping people off after they have spent time, effort, and emotion creating these items for those we love!!"

"I loved the ease at ordering it I think it’s adorable I loved the price and I like that I had options to pay for it besides PayPal or nothing"

"did not receive order yet, website easy to navigate also a lot of choices"

"Great selection of items. Positive experience with customer service."

"i have ordered many things and am always happy with the quality of products"

"I would have preferred to chose the clothing for my design."

"Easy access, site easy to use, awesome ideas"

"Shipping & handling is kinda pricey"

"Your shipping charges on top of shipping charges are ridiculous. I will consider this next time and likely not buy from you."

"Your shipping costs are EXTREMELY HIGH! 9.99 plus $3.99 more for care? Ridiculous!"

"Whenever I get a catalog, I like to look threw it to see if there’s someone that comes to my mind. Especially with a $10 off coupon, it was the perfect reason to order some beach towels for my niece’s birthday."

"Your gifts are unique. We get lots of compliments on our purchases. Love you guys!"

"Love the customization! Great idea! Didn’t save my previous email and password from first order so had to add again."

"The website said that 20% off would be applied to my order … It was never applied, I paid full price.Their is a care and handling charge … are you kidding me?!?!? The high shipping charge should cover care and handling. The price of the product literally doubled because of your charges"