"Felt that the shipping was a rip-off. Shipping and handling in addition to delivery charges, previous orders were $55-65. I have sent 3 sympathy gifts in the past. Will likely not send another and tell others about the shipping cost. Thank you for allowing me to comment."

"Very happy with all the products I ordered."

"Very easy website and love the products! So many to choose from!"

"I like personalized items, and you have a nice selection."

"Your shipping price is ridiculous. You charged me 2 times for delivery... I’m really just wanting to test the quality of your product before I decide to place a huge order. Shipping cost is definitely a concern"

"Patricia with customer service was great. She got me through the check out process. I give her 5 stars!!!!!!!!!"

"Way too many extra fees (care handling, etc.) & expensive shipping!!!"

"Really like your product, I would have liked to personalize even more though, but what I ordered is fine"

"Every time I order for my grand kids they love their gifts!"

"i love the products and the quality, but didn't like the adds ons: handling, shipping and something else. I think there was 3 different things. Should be all lumped together as shipping and handling."

"The shipping and handling is way too high!!!!"

"what are care and handling fee"

"It’s easy because all my info is saved already. Including all associated websites"

"I would rate higher but the shipping is kind of high."

"I love shopping on Personal Creations, I’m a VIP member, but I wish they would offer the 30% plus free shipping more often. Gifts are always the topic of conversation at parties!"