"I Had a little problem an called the 800 # and Laurie helped me complete order was so nice and great customer service."
"I have not received merchandise yet and I hope it is as it appears. Also would have liked more flexibility in the design."
"I do not like the whole standard plus additional for earlier delivery. It should be certain set prices. For example $7.99 for standard shipping or $9.99 for priority. It should not be $7.99 PLUS $9.99 for priority shipping etc."
"Its crazy that standard mail $9.99 cost more than express mail $7.99 and that it couldn't be delivered on the weekend."
"This is my 3rd gift from personal creations that was fantastic."
"Easy purchase & i likes how it showed your created message"
"1. Your website stinks. I worked on a project for over 2 hours and when i went to add it to my cart it disappeared. Because there was no SAVE button, this happened to me 2 other times before i was finally successful in adding it to my cart. All in all it took me about 4 hours!2. No way to show your finished project in a large enough format to proof it.3. It would be nice to be able to customize all words on a pre-printed item. The item I purchased is a gift for my husband's best friend and I wish I could have customized the wording in the middle of the item.4. You really stick it to the customer on the shipping. Unbelievable that you charge the standard $9.99 and then add $$$$ for expedited. Money-maker for you for sure."
"You charged me like 17 bucks for STANDARD shipping then GORCE me to pay another 8 bucks for expedite shipping, even though I didnt need it. THAT alone **** me off. I really hope your product is good because first impressions aren't good so far."
"Easy ordering , multiple payment options and options to customize."
"We think the personalized pillow with all those great maxims is very clever and thoughtful. Thank you!"
"Shipping and handling costs are excessive"
"Never had a problem. Happy with my orders"
"I have ordered several items over the years and find that the product meets my expectations and it is a great memento to keep for future."
"Great gifts. Easy to navigate website."
"the shipping and care handling charges were excessive"